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Kelly

Credit Administrator / Returns Analyst

Kelly, Bridgewater, Massachusetts, us, 02324

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Credit Administrator / Returns Analyst

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Job Title:

Credit Administrator / Returns Analyst

Type of Position:

Temp to Hire

Location:

Bridgewater, NJ

Schedule:

Hybrid / In office Tuesday, Wednesday & Thursday

Hours:

8:00am – 5:00pm / Monday through Friday

Pay rate:

$31.00 per hour

Start Date:

Immediate

The Credit Administrator / Returns Analyst is an essential part of the Finance team, dedicated to enhancing the returned goods process. The role is responsible for collecting and evaluating crucial information to support, analyze, and validate customer return claims, ensuring accuracy and efficiency throughout the process.

Key Roles And Responsibilities

Oversee and process customer claims for return-related credits with precision and timeliness

Interpret customer contract terms and pricing, ensuring compliance with return authorization policies

Proactively address system issues to minimize delays and deductions

Prepare periodic and ad hoc reports for management and stakeholders

Collaborate cross-functionally with accounts receivable, customer service, sales, contracts, pricing, IT, and external partners

Build and maintain strong working relationships internally and externally

Identify and resolve customer issues and disputes efficiently

Respond promptly to customer inquiries about credits for returns

Qualifications & Skills

High School Diploma required; degree in Accounting or related field preferred

Minimum of 2 years’ experience with a solid understanding of basic accounting principles

Advanced Excel skills (including v-lookup and pivot tables)

Strong analytical, reconciliation, and problem‑solving abilities

Ability to work independently and multitask in a dynamic atmosphere

Excellent communication and interpersonal skills

Prior experience in pharmaceutical or manufacturing environments is a plus

High attention to detail and proactive approach to preventing and correcting errors

Benefits Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. Employees also have access to a retirement savings plan, service bonus, holiday pay, transit spending account, and paid sick leave under applicable state or local plans. Additional benefits and perks may be available to Kelly Talent Community members.

About Kelly Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status. Kelly participates in E‑Verify, complies with California’s Fair Chance laws, and is open to accommodate applicants during the application process. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

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