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TEKsystems

Desktop Support Technician

TEKsystems, Birmingham, Alabama, United States, 35275

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Our customer is migrating from Windows 10 to Windows 11 and has a backlog of desktop support requests that they need help with. They require a couple Desktop Support Technicians to support this migration and ongoing desktop support. These contract roles run through March 2026 with a strong likelihood of extension.

Responsibilities Day to day duties include:

Responding to tickets related to the Windows 10 to Windows 11 migration.

Providing level 1‑2 technical desktop support to end users.

Deploying hardware and performing imaging.

Using the ticketing system to track and resolve incidents.

Qualifications Minimum of 2‑3 years of recent desktop support experience in a Windows 10 or Windows 11 environment.

Desktop support, Windows 10/11, troubleshooting, hardware, Active Directory, customer service, imaging, deployment.

CompTIA, Windows certification or A+ preferred.

Experience Level Entry Level

Job Type & Location Contract position based out of Birmingham, AL. Fully onsite.

Pay & Benefits Pay range: $20.00 - $25.00 per hour.

Benefits may include (subject to eligibility and elections):

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, vacation or sick leave)

Application Deadline Position anticipated to close on Nov 16, 2025.

About TEKsystems TEKsystems is an Allegis Group company and an equal opportunity employer. We consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

We are a leading provider of business and technology services, accelerating transformation for our customers worldwide.

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