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H&R Block

Receptionist

H&R Block, Chicago, Illinois, United States, 60290

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Receptionist at

H&R Block At

H&R Block , we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A typical day involves helping others, building client relationships, and ensuring client needs are met during service in person, over the phone, or virtually. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.

Preferred Qualifications

High school diploma or equivalent

Ability to work a flexible schedule and/or in multiple locations

Sales/marketing experience

Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner

Match clients with the best‑suited tax professional for their needs

Schedule clients according to their preferences

Ensure all client needs have been met during service, in person, over the phone or virtually

Maintain office cleanliness and organize resources with team members

Other duties as assigned

Additional Experience

Experience working in a fast‑paced environment

Previous customer service experience

Ability to multi‑task

Strong organizational and time‑management skills

Computer proficiency, able to use Microsoft Office

Benefits

Employee Assistance Program with Health Advocate

Wellbeing program, BetterYou, to help you build healthy habits

Neurodiversity and caregiver support available

Various discounts on everyday items and services

Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)

Pay Range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Successful candidates may qualify for incentive plans and participate in

H&R Block

benefits.

H&R Block

is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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