German American
Job Title:
Credit Card Specialist Summary of Duties andResponsibilities:
As a CreditCard Specialist, you will experience all aspects of Heartland Bank’s culture and values while working with internal and external customers on issues that impact our business. You will assist customers with all aspects involved with their credit card accounts.
What You’ll Do: Day in the Life
– Your focus will be supporting our internal and external customers in a variety of ways including answering incoming calls to/from all German American locations, verifying account information, placing card orders, working potential fraud cases, adding appropriate codes to accounts for traveling, troubleshooting issues and more.
What it Takes:
Ability to travel for early career training purposes
Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
Attention to detail and proficiency in Microsoft Word and Excel
Bonus Points:
Previous customer service experience in a professional setting
Bilingual/Multilingual
Knowledge of Banking
What we can offer you:
Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off, 11 paid holidays and bereavement leave
Education assistance Program
Paid family bonding leave
Wellness benefits
Life event coverage
Service awards
Financial benefits including 401(k) match, stock purchase plan and more
Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
Logo wear discounts
Free checking account, checks and discounted bank services
This position will be located at: 430 N Hamilton Rd, Whitehall, OH 43213
About Us: Heartland Bank and its family of financial services companies employtalented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
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Credit Card Specialist Summary of Duties andResponsibilities:
As a CreditCard Specialist, you will experience all aspects of Heartland Bank’s culture and values while working with internal and external customers on issues that impact our business. You will assist customers with all aspects involved with their credit card accounts.
What You’ll Do: Day in the Life
– Your focus will be supporting our internal and external customers in a variety of ways including answering incoming calls to/from all German American locations, verifying account information, placing card orders, working potential fraud cases, adding appropriate codes to accounts for traveling, troubleshooting issues and more.
What it Takes:
Ability to travel for early career training purposes
Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.
Attention to detail and proficiency in Microsoft Word and Excel
Bonus Points:
Previous customer service experience in a professional setting
Bilingual/Multilingual
Knowledge of Banking
What we can offer you:
Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off, 11 paid holidays and bereavement leave
Education assistance Program
Paid family bonding leave
Wellness benefits
Life event coverage
Service awards
Financial benefits including 401(k) match, stock purchase plan and more
Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
Logo wear discounts
Free checking account, checks and discounted bank services
This position will be located at: 430 N Hamilton Rd, Whitehall, OH 43213
About Us: Heartland Bank and its family of financial services companies employtalented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
#J-18808-Ljbffr