Pennrose Management Company
Overview
Responsible for marketing and leasing assigned property, as well as providing resident services. Develops and implements policies and procedures to effectively manage property under the direction of the Property Manager and Regional Property Manager.
Pay range: $23 - $25/hour depending on experience.
Responsibilities
Coordinating leasing events such as open houses, realtor tours, and resident promotional activities
Assists with the development and implementation of resident servicesprogramming
Maintains knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing andoperations
Manages property’s answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contactinformation
Notifies residents of all issues affecting theirtenancy
Files court documents for eviction and attends scheduled court hearings as Landlord’srepresentative
Oversees security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security depositreturns
Assists Property Manager with maintaining building security measures, documenting incidents, and sending proper notification to management, owners, and insurancecarriers
Maintains familiarity with all procedures and requirements of accounts payable and accountsreceivable
Processes all property expenditures for Property Manager’s approval
Maintains journal of administrative, facility-related, and market-driven property issues andconcerns
Leads tours of property, showing vacant units and marketing propertyamenities
Tracks and follows up with all referrals, walk-ins, and phoneinquiries
Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasingpromotions
Prepares leasing checklist and package which includes all required forms, deposits, schedules, andinformation
Reviews and screens all applications for Property Manager’s approval
Maintains property’s filing system including tenant, applicant, accounting, and vendor and contractfiles
Maintains deposit and rentalcollections
Monitorslandlord-tenant relations and mediates disputes whennecessary
Responds to resident concerns and complaints.Counselsresidents and provides referrals to appropriateagencies
Utilizes maintenance software program to enter in and track workorders
Inspects apartments for move-in/out condition and turnoverstatus
Assists Property Manager with conducting and documenting annual unit inspections and annual recertification ofresidents
Assists Property Manager with reassessing property and completing competitive marketinganalysis
Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicablelaws
Ordersoffice supplies
Maintains regular daily office hours ensuring adequate coverage on weekends andholidays
Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods orservices
Qualifications Required Education and Experience:
High SchoolDiplomaor equivalent
Bachelor’s Degree preferred
2 or moreyear’s experiencein multi-family property management
Experience with Low Income Housing Tax Credit Program and/or Hope 6preferred
Knowledge ofHUD programs including but not limited to HOPE 6 and project-based Section8
Proficiency in Yardi preferred
Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
Excellent customer service skills
Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
Working Conditions:
Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
Ability to work at property locations within or near transitionalneighborhoods
Ability to climb stairs, take elevators, bend, squat and reachoverhead.
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Pay range: $23 - $25/hour depending on experience.
Responsibilities
Coordinating leasing events such as open houses, realtor tours, and resident promotional activities
Assists with the development and implementation of resident servicesprogramming
Maintains knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing andoperations
Manages property’s answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contactinformation
Notifies residents of all issues affecting theirtenancy
Files court documents for eviction and attends scheduled court hearings as Landlord’srepresentative
Oversees security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security depositreturns
Assists Property Manager with maintaining building security measures, documenting incidents, and sending proper notification to management, owners, and insurancecarriers
Maintains familiarity with all procedures and requirements of accounts payable and accountsreceivable
Processes all property expenditures for Property Manager’s approval
Maintains journal of administrative, facility-related, and market-driven property issues andconcerns
Leads tours of property, showing vacant units and marketing propertyamenities
Tracks and follows up with all referrals, walk-ins, and phoneinquiries
Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasingpromotions
Prepares leasing checklist and package which includes all required forms, deposits, schedules, andinformation
Reviews and screens all applications for Property Manager’s approval
Maintains property’s filing system including tenant, applicant, accounting, and vendor and contractfiles
Maintains deposit and rentalcollections
Monitorslandlord-tenant relations and mediates disputes whennecessary
Responds to resident concerns and complaints.Counselsresidents and provides referrals to appropriateagencies
Utilizes maintenance software program to enter in and track workorders
Inspects apartments for move-in/out condition and turnoverstatus
Assists Property Manager with conducting and documenting annual unit inspections and annual recertification ofresidents
Assists Property Manager with reassessing property and completing competitive marketinganalysis
Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicablelaws
Ordersoffice supplies
Maintains regular daily office hours ensuring adequate coverage on weekends andholidays
Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods orservices
Qualifications Required Education and Experience:
High SchoolDiplomaor equivalent
Bachelor’s Degree preferred
2 or moreyear’s experiencein multi-family property management
Experience with Low Income Housing Tax Credit Program and/or Hope 6preferred
Knowledge ofHUD programs including but not limited to HOPE 6 and project-based Section8
Proficiency in Yardi preferred
Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
Excellent customer service skills
Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
Working Conditions:
Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
Ability to work at property locations within or near transitionalneighborhoods
Ability to climb stairs, take elevators, bend, squat and reachoverhead.
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