Phlebotomist Job at Synectics Inc. in Town of Oconomowoc

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Responsibilities

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Make decisions based on established procedures and exercise good judgment.
• Have reliable transportation, a valid driver license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations, covering Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Demonstrate superior customer focus; communicate openly and transparently with peers, supervisors and patients; accelerate and embrace change; and understand our business.
• High school diploma or equivalent (REQUIRED).
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Shift: Monday-Friday with rotating weekends (Saturday & Sunday, including holidays). Schedule 8:00 am‑4:00 pm. ½‑hour lunch. Tuesday's off when working Saturday and Sunday.

Benefits include healthcare coverage through BlueCross BlueShield of Illinois, dental plan through MetLife, vision insurance through VSP, and a 401(k) retirement plan.

Synectics is an equal opportunity employer.