Receptionist (Seasonal)
H&R Block is inviting applicants for a seasonal Receptionist role. The position is located in the Baltimore, MD area and requires flexibility with seasonal scheduling and multiple locations.
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value a high‑performing, connected culture where everyone feels like they belong.
Typical Day & Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule appointments based on client preferences.
- Ensure client needs are met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Qualifications & Experience
- High school diploma or equivalent.
- Previous customer service experience in a fast‑paced environment.
- Ability to multi‑task, multi‑schedule, and work well in a team setting.
- Strong organizational and time‑management skills.
- Computer proficient with Microsoft Office and the ability to use a hoist to lift at least 25 lb.
- Flexible schedule and willingness to work in multiple locations.
Benefits & Compensation
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, to build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
Salary
Pay range: $11.00 – $27.00 per hour. Local minimum wage laws apply. Compensation may include short‑term incentive plans based on job‑related factors.
Equal Employment Opportunity Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Application Information
To apply, visit H&R Block’s careers site and search for Receptionist (Seasonal). For a full listing of H&R Block locations and additional opportunities, refer to the H&R Block careers portal.