Caesars Entertainment is hiring: Fountain Worker - Starbucks Lobby - Steady Extr

Job Summary

The primary responsibility of the Fountain Worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

Essential Job Functions

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guests whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in timely manner.
• Maintains high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintains appropriate level of stock items in area.
• Assists in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assists all co‑workers as needed. Assists Management in getting food product to customer.
• Assists in training new Fountain Counter Persons and new Management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management.
• Attends mandatory meetings and training classes as assigned.
• Resolves guest complaints expeditiously and informs Management of the complaints.
• Prepares or serves menu items, such as sandwiches or salads.
• Performs basic food preparation and service.

Qualifications

• Must have 6 months previous cash handling experience.
• Work requires effective communication in English, both verbal and written, in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co‑workers.
• Work requires use of a computer and/or cash register.

Physical, Mental and Environmental Demands

Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check before an offer is extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.