Restaurant Reservationist Job at Dorchester Collection in Beverly Hills

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel! (subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers
• Compensation: $32.00 per hour.

What you’ll do

• Responsible for all reservation bookings, requests and confirmations during the day, controlling the flow of work in the room by seating requests in station rotation while maintaining guest lists, following and enforcing all restaurant standards.
• Work closely with the Assistant Director of F&B and Outlet Manager to manage reservation bookings and all guest requests, selling the restaurants to ensure our guests receive nothing but the best experience. In addition, knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events.
• Assist guests with special requests involving seating assignments, preferred needs of regular guests dietary restrictions and even special occasions. Advise the managers and servers of any VIP’s questions and/or specific service needs to guarantee the requests are fulfilled by Food & Beverage Supervisors and Managers.
• Report and work with other positions to prevent and correct any imperfections and blemishes that tend to arise.
• Communicate with other departments and the extended hotel team to ensure alignment remains.

What you’ll bring

• Unique personality and passion to the role and team.
• Strong communication skills with a customer service ethic.
• Attention to detail is critical for this role.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Job Location

USA

Location

9641 Sunset Blvd 90210 Beverly Hills, USA

Reference

2025-5906

Hotel

The Beverly Hills Hotel

Division & Department

Food & Beverage - Restaurant

Job Title

Restaurant Reservationist

Contract Type

Permanent

Status

Full time

EOE Statement

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA Statement

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.