Monro, Inc.
Automotive General Service Technician
Monro, Inc., Schererville, Indiana, United States, 46375
Company Description
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states, supporting each brand’s regional strength and community connections. We unite under the Monro banner with a shared mission to bring guests the highest quality tire and auto service. Job Description
The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The position is expected to deliver exceptional 5‑Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met. Essential Functions
Accurately perform basic vehicle services and repairs efficiently, in accordance with Monro standards. Tire Services: wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair. Vehicle Services: lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, filter replacements), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management: pulling tires and parts, unloading and stocking inventory, and utilizing company truck to pick up inventory as needed. Assist with general store duties, ensuring the store is in excellent condition and maintained to Monro cleanliness standards. Perform services in accordance with Monro safety standards, including wheel torque, oil safety, and compliance procedures. Test drive vehicles in accordance with Monro’s Road Test policy, observed safety laws. Understand and adhere to company policies, OSHA standards, safety and environmental codes, and industry regulations, including use of required personal protective equipment. Maintain technical knowledge and capabilities through timely completion of required Monro University training courses and modules. Operate, utilize, and maintain equipment safely in accordance with Monro and manufacturer guidelines. Perform other duties as assigned. Management Responsibility
The General Service Technician is an individual contributor who operates under the direction of the Technical Service Manager, Assistant/Store Manager. Education and Experience
Preferred: High School Diploma and automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Qualifications
Minimum Qualifications
High School diploma or GED equivalent. Automotive experience. Valid driver license. Minimum 18 years of age. Positive attitude and a collaborative mindset. Ability to work with hands overhead, stand for long periods, and lift 50 lbs. Preferred Qualifications
Automotive Technician or Lube and Tire experience. Additional Information
We offer the opportunity for growth through coursework, leadership development, and on‑the‑job training. Benefits
Performance‑based incentives. Paid vacation and holidays for full‑time teammates. Reimbursement for ASE certifications. Reimbursement for state inspection licenses, where applicable. 401(k) eligibility immediately upon hire. Direct deposit. Employee discounts. Health, vision, and dental coverage for full‑time teammates. Employee access perks. Career advancement opportunities. Equal Opportunity Employer Statement
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states, supporting each brand’s regional strength and community connections. We unite under the Monro banner with a shared mission to bring guests the highest quality tire and auto service. Job Description
The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The position is expected to deliver exceptional 5‑Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time commitments and quality are consistently met. Essential Functions
Accurately perform basic vehicle services and repairs efficiently, in accordance with Monro standards. Tire Services: wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair. Vehicle Services: lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, filter replacements), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management: pulling tires and parts, unloading and stocking inventory, and utilizing company truck to pick up inventory as needed. Assist with general store duties, ensuring the store is in excellent condition and maintained to Monro cleanliness standards. Perform services in accordance with Monro safety standards, including wheel torque, oil safety, and compliance procedures. Test drive vehicles in accordance with Monro’s Road Test policy, observed safety laws. Understand and adhere to company policies, OSHA standards, safety and environmental codes, and industry regulations, including use of required personal protective equipment. Maintain technical knowledge and capabilities through timely completion of required Monro University training courses and modules. Operate, utilize, and maintain equipment safely in accordance with Monro and manufacturer guidelines. Perform other duties as assigned. Management Responsibility
The General Service Technician is an individual contributor who operates under the direction of the Technical Service Manager, Assistant/Store Manager. Education and Experience
Preferred: High School Diploma and automotive training including basic car maintenance and repair or the equivalent combination of education and experience. Qualifications
Minimum Qualifications
High School diploma or GED equivalent. Automotive experience. Valid driver license. Minimum 18 years of age. Positive attitude and a collaborative mindset. Ability to work with hands overhead, stand for long periods, and lift 50 lbs. Preferred Qualifications
Automotive Technician or Lube and Tire experience. Additional Information
We offer the opportunity for growth through coursework, leadership development, and on‑the‑job training. Benefits
Performance‑based incentives. Paid vacation and holidays for full‑time teammates. Reimbursement for ASE certifications. Reimbursement for state inspection licenses, where applicable. 401(k) eligibility immediately upon hire. Direct deposit. Employee discounts. Health, vision, and dental coverage for full‑time teammates. Employee access perks. Career advancement opportunities. Equal Opportunity Employer Statement
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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