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Fountain

Bojangles General Manager (Gerente General) – Gastonia, NC – 184

Fountain, Gastonia, North Carolina, United States, 28054

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Address: 1657 Bessemer City Rd, Gastonia, NC 28052, USA

Compensation: $57,000.00 - $70,000.00 per year

Job Summary General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability in our restaurants, while maintaining a customer‑centric culture and ensuring outstanding guest and employee experiences.

Essential Duties People

Actively seek growth opportunities or assignments for development.

Communicate effectively and timely with all guests (internal and external).

Takes an active role with all new team members.

Subject‑matter expert and adheres to all systems and processes.

Effectively demonstrates our Cultural Principles in every interaction.

Performance

Subject‑matter expert and adheres to all systems and processes, including BoFood and BoLabor.

Upholds standards and takes corrective action when standards are not being met.

Empowers team members to maintain WOW guest service with every interaction.

Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities when applicable.

Engages and fosters external community relationships to include recruitment and sales growth (e.g., digital platforms and catering).

Profit

Ability to increase same‑store growth through sales and guest counts.

Understands the restaurant’s P&L results.

Understands how quality, service, and cleanliness impact sales.

Actively participates in inventory management.

Demonstrates and upholds all safety and security standards.

Engages in all LTO throughout the LTO lifecycle; including training and POP by deadlines.

Qualifications

A minimum of 3 years’ management experience.

18 years or older.

Able to read, write and speak English.

Must possess a valid driver’s license and reliable transportation.

Available to work any shift, 7 days a week, with a required 50‑hour work week.

li>Prior supervisory experience with a coaching mindset. Previous onboarding experience with employees at all levels.

Prior Microsoft Office experience.

Prior cash handling and bank deposit experience.

Ability to multi‑task and lead teams in a fast‑paced environment.

Ability to bend, stand, kneel and lift 25+ lbs frequently.

Benefits

Flexible hours – Morning, Evening, Weekends.

Weekly pay and monthly bonus program.

Free unlimited telemedicine and virtual mental health programs.

Low‑cost health insurance, dental and vision benefit plans – including orthodontics (HSA & PPO plans available).

Paid vacation time.

Free meals.

Leadership and career development opportunities.

401(k) with matching.

Health insurance.

Paid time off.

Paid training.

Vision insurance.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.

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