H&R Block
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About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high-performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will focus on easing clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients how they would like to be scheduled.
- Help ensure all client needs have been met during service both in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience.
- Experience working in a fast-paced environment.
- Previous experience in a customer service environment.
- Ability to multi-task.
- Strong organizational and time-management skills.
- Computer proficiency with the ability to use Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to eligibility).
Equal Opportunity Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Industries: Retail
Sponsored Job #48856