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Nationwide

Field Claims Specialist, II Property - $2500 Sign-On Bonus (St. Louis, MO)

Nationwide, New Home, Missouri, United States

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Field Claims Specialist, II Property – $2500 Sign‑On Bonus (St. Louis, MO) Nationwide

Location:

St. Louis, MO and surrounding areas.

Compensation:

Base salary range $61,500 – $91,500 per year. Sign‑on bonus $2,500 (half after 3 months, remainder after 9 months).

Travel:

Work‑from‑home position with 3–4 days a week travel to policy locations; occasional overnight travel.

Key Responsibilities

Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.

Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.

Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.

Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.

Maintains current knowledge of local industry repair procedures and local market pricing.

Submits severe incident reports, reinsurance reports and other information to claims management as needed.

Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.

Initiates and conducts follow‑ups through proficient use of claims and other related business systems.

Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim’s service.

Qualifications

3–5 years of insurance field/property claims handling or adjusting experience.

Solid experience/proficiency with Xactimate.

Solid experience writing own estimates and handling claims start to finish.

Construction background/experience – Residential, Roofing, Remodeling, Water mitigation, etc.

Strong customer service competency.

Strong written & verbal communication skills.

Benefits Medical, Dental, Vision, 401(k) with company match, company‑paid pension plan, paid time off with a minimum of 18 days for new hires, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, business casual attire, and more.

Equal Opportunity Employer Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Additional Requirements Category (CAT) duty is a requirement of this role. A valid credit and/or background check will be required as part of the selection process.

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