Energy Jobline ZR
Front Of House Operations Manager in Saint Louis
Energy Jobline ZR, Saint Louis, Oklahoma, us, 74866
City Winery is a unique facility combining a fully functioning winery with intimate concerts, food & wine classes, private events and fine dining. We create an unmatched culinary and cultural experience for sophisticated clientele in the heart of the city.
Position Summary Front of House Operations Managers are our in‑house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. The role participates across all business dimensions—from leading the service teams, maximizing food and beverage sales, handling pre‑shift training, to promoting retail wine sales, merchandise, and more.
Why Us?
Competitive pay
Rapidly expanding entertainment and hospitality company with tremendous growth opportunities
Medical, Dental, Vision Insurance
nDORFins program designed to promote a healthy and active lifestyle!
401K (and yes we match!)
Flexible Savings Accounts, HSA and Dependent Care, Basic Life and AD&D Insurance
Amazing discounts: 50% OFF all dining/retail wine
Free Family Meal
Tickets to available shows
And more!
Overview of Responsibilities
Manage day‑to‑day restaurant and floor operations, and provide on‑the‑floor support to staff for the duration of a service shift, including assigning server sections, overseeing side work, observing service steps, and maintaining overall cleanliness/tidiness of the restaurant.
Participate in interviewing, hiring, coaching/counseling, and separation of hourly employees.
Ensure restaurant and venue are fully prepared and organized for daily operation.
Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus.
Prepare scheduling on a weekly basis.
Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directing appropriate employees to handle.
Resolve guest concerns and complaints with exemplary hospitality.
Perform all cash‑handling procedures: opening, mid‑day safe counts, cash pay‑outs and nightly cash drops, as needed.
Check in with guests in bar and restaurant areas during shift to ensure satisfaction and identify opportunities.
Assist with staff trainings both in daily pre‑shifts and monthly FOH staff service meetings.
Maintain all printed promotional materials, comment cards, or other check‑presenter inserts.
Maintain and update contact lists, VIP and public event guest lists.
Demonstrate an ability to lead and motivate others and achieve results. Empowered to make day‑to‑day decisions confidently with guests, service teams, and other departmental management.
Demonstrate excellent interpersonal and communication skills with service teams and management.
Other duties, initiatives, and tasks as per business need.
Minimum Qualifications
Minimum 3 years experience in a multi‑faced, high‑volume restaurant, venue, and/or equivalent relevant experience.
Exceptional hospitality skills.
Proven leadership skills and commitment to operational excellence.
Strong analytical and data skills.
Ability to successfully multi‑task, delegate, and manage several tasks at once in a fast‑paced environment.
Exceptional communication and interpersonal skills both written and verbal.
Functional knowledge of health department and related regulations.
Ability to perform physical requirements of position including standing and walking for extended periods, bending, pulling, pushing, lifting and carrying up to 50 lbs.
Able and willing to work a flexible schedule including days, nights, weekends, and holidays.
About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award‑winning, locally produced wines. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one‑of‑a‑kind brand providing unforgettable experiences for guests.
Equal Opportunity Employer We are an equal opportunity employer and value at City Winery. We do not discriminate on the basis of , , , , , , , marital status, veteran status, or status. Additionally, City Winery participates in the E‑Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.
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Position Summary Front of House Operations Managers are our in‑house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. The role participates across all business dimensions—from leading the service teams, maximizing food and beverage sales, handling pre‑shift training, to promoting retail wine sales, merchandise, and more.
Why Us?
Competitive pay
Rapidly expanding entertainment and hospitality company with tremendous growth opportunities
Medical, Dental, Vision Insurance
nDORFins program designed to promote a healthy and active lifestyle!
401K (and yes we match!)
Flexible Savings Accounts, HSA and Dependent Care, Basic Life and AD&D Insurance
Amazing discounts: 50% OFF all dining/retail wine
Free Family Meal
Tickets to available shows
And more!
Overview of Responsibilities
Manage day‑to‑day restaurant and floor operations, and provide on‑the‑floor support to staff for the duration of a service shift, including assigning server sections, overseeing side work, observing service steps, and maintaining overall cleanliness/tidiness of the restaurant.
Participate in interviewing, hiring, coaching/counseling, and separation of hourly employees.
Ensure restaurant and venue are fully prepared and organized for daily operation.
Manage staffing and operations of all revenue centers including venue, bar, support staff, service, private events, as applicable based on designated area of focus.
Prepare scheduling on a weekly basis.
Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directing appropriate employees to handle.
Resolve guest concerns and complaints with exemplary hospitality.
Perform all cash‑handling procedures: opening, mid‑day safe counts, cash pay‑outs and nightly cash drops, as needed.
Check in with guests in bar and restaurant areas during shift to ensure satisfaction and identify opportunities.
Assist with staff trainings both in daily pre‑shifts and monthly FOH staff service meetings.
Maintain all printed promotional materials, comment cards, or other check‑presenter inserts.
Maintain and update contact lists, VIP and public event guest lists.
Demonstrate an ability to lead and motivate others and achieve results. Empowered to make day‑to‑day decisions confidently with guests, service teams, and other departmental management.
Demonstrate excellent interpersonal and communication skills with service teams and management.
Other duties, initiatives, and tasks as per business need.
Minimum Qualifications
Minimum 3 years experience in a multi‑faced, high‑volume restaurant, venue, and/or equivalent relevant experience.
Exceptional hospitality skills.
Proven leadership skills and commitment to operational excellence.
Strong analytical and data skills.
Ability to successfully multi‑task, delegate, and manage several tasks at once in a fast‑paced environment.
Exceptional communication and interpersonal skills both written and verbal.
Functional knowledge of health department and related regulations.
Ability to perform physical requirements of position including standing and walking for extended periods, bending, pulling, pushing, lifting and carrying up to 50 lbs.
Able and willing to work a flexible schedule including days, nights, weekends, and holidays.
About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award‑winning, locally produced wines. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one‑of‑a‑kind brand providing unforgettable experiences for guests.
Equal Opportunity Employer We are an equal opportunity employer and value at City Winery. We do not discriminate on the basis of , , , , , , , marital status, veteran status, or status. Additionally, City Winery participates in the E‑Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.
#J-18808-Ljbffr