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Carolina Health Centers, Inc.

Healthy Steps Specialist I

Carolina Health Centers, Inc., Greenwood, South Carolina, us, 29648

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Healthy Steps Specialist I

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Carolina Health Centers, Inc.

General Description The Healthy Steps Specialist I (HSSI) is an early child development expert who will join the pediatric primary care team at Hometown Pediatrics to provide interventions, referrals, and follow-up for children and families. HealthySteps, a program of Zero to Three, promotes nurturing caregiving, which supports families and improves healthy development and well-being of babies and toddlers, preparing them for school and life.

HSSI responsibilities include building strong relationships with families and providers, delivering HealthySteps services in a timely manner, providing child behavior and developmental information, guidance, and checkups to families, and helping caregivers develop confidence in their parenting abilities. The HSSI promotes access to community services, encourages self‑management skills among families, and increases health promotion activities. The HSSI will be supervised by the HealthySteps Supervisor.

Schedule Monday–Thursday 8:00 – 5:30; Friday 8:00 – 12:00

Duties and Responsibilities

Promotes HealthySteps within the practice to families and providers

Builds care relationships among family and team; supports the primary caregiving role of the family

Conducts team‑based well‑child visits before, during, or following the primary care provider. Visits focus on monitoring development, social‑emotional functioning, relational health, and providing anticipatory guidance

Conducts short‑term consultations for developmental and/or behavioral concerns such as sleep, positive parenting, picky eating, etc.

Maintains a child development support line and responds to and tracks call requests within the designated response time

Identifies quality resources and provides referrals and follow‑up as appropriate to foster community connections

Provides care coordination by assessing child/patient and family needs and creating ongoing processes for families to manage the level of care coordination for their child or family member at any point in time

Serves as the contact point, advocate, and informational resource for families and community partners

Facilitates/ leads parent groups

Maintains timely and accurate data entry and reporting; documents all patient clinical activity and care coordination in the EHR

Tracks caseload to ensure capacity to deliver the HS services within the risk‑stratified service delivery model. This includes ensuring exit criteria are met and that families and children are elevated to higher levels of care or referred to community providers if needed

Assists with the Reach Out and Read program

Attends training as specified throughout the year

Participates in reflective supervision meetings with supervisor

Engages in Continuous Quality Improvement (CQI) initiatives to ensure the HealthySteps model is delivered with fidelity

Might conduct minimal home visits and accompany families to key medical, specialty, and community agency appointments as needed

Be available to serve families in non‑traditional work hours if necessary

Performs other duties as assigned, which may be necessary to support the organization during times of critical activity

Reporting Relationships

Directly supervised by the HealthySteps Supervisor

None

Interrelationships

Works in cooperation with all staff/providers and effectively serves patients and their families

Requirements All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

Education

Master’s degree in psychology, social work, counseling, early childhood education, or related field highly preferred

Clinically licensed mental health professional preferred

Work Experience

Experience and knowledge about early child growth and development, parent‑child relationships, child health, and family systems

Experience assessing the growth and development of infants and children less than three years of age

Experience working with parents/caregivers; experience facilitating parent groups preferred

Experience working in a medical setting or with health professionals preferred

Experience working with vulnerable populations such as Children and Youth with Special Health Care Needs (CYSHCN) preferred

Licensure and Credentials

None required

Skills

Demonstrated flexibility to work on an interdisciplinary team; ability to work in various roles and capacities and to respect boundaries in each role

Commitment to working with underserved populations in a community setting

Ability to work with people of many backgrounds and cultures

Ability to work independently

Demonstrate oral and written communication skills

Strong motivational interviewing skills

Ability to take initiative and a willingness to learn

Ability to collect and enter data for program management, evaluation, and reporting purposes

Ability to multitask and triage/juggle multiple appointments and conflicting priorities

Comfort with an open‑door policy, potentially frequent interruptions, and warm hand‑offs

Proficient use of computers, word processing, and other software programs

Ability to establish trusting relationships

Knowledge of HIPAA and ability to maintain confidentiality

Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)

Bilingual in English and Spanish is preferred but not required

Pass a background check

Physical Abilities

Hand‑eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment

Normal hearing and eyesight to be able to collect data and record where appropriate (i.e., computer and/or paper and telephone)

Occasional standing, walking, reaching with arms and hands, and stooping, kneeling, or crouching

Visual abilities required include close vision with periods of extended exposure to a computer screen

Work Environment

This position involves exposure to customer/patient elements in a medical practice enforcing safe OSHA‑compliant practice

HIPAA rules and regulations are stringently enforced

Work under pressure at times with a diverse population

Exposure to communicable diseases, bodily fluids, toxic substances, sharps, and other conditions common in a medical office

Uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines

Regular travel within the Agency’s service area; out‑of‑town and/or overnight travel minimal

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

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