Swatch Group
About the Company
Swatch Group is the worldwide leader in finished watch manufacturing, with 16 watch brands covering all price segments. It also produces and sells jewelry, watch movements, and components.
Job Description
Carry out partial, exchange and traditional service on Prestige Brand watches, in accordance with specific brand guidelines and standards
Organize and manage allocated work to ensure they are completed within the required department Service Level Agreements (SLA)
Identify and order required spare parts
Maintain clear communication between yourself, your supervisor and the technical administration team of any potential issues or delays in the workflow
Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
Ensure all required services for the customer have been carried and the watch is ready to wear
Profile We are looking for committed and passionate Prestige watchmakers with a serious eye for quality to join us and play a pivotal part in our customer’s experience. To allow us to achieve customer excellence, we are looking to recruit an experienced watchmaker with experience in servicing a variety of luxury Swiss made watches, specifically our Prestige brands.
At Swatch Group U.S., employee training, development and progression is of paramount importance to us. You may have already completed some brand specific training, however if not, we will provide this to you alongside continuous development opportunities, for those that demonstrate commitment to us.
Professional Requirements
Impeccable attention to detail and ability to clearly follow and where needed, switch between detailed instructions
Experience of working towards set targets
A self‑motivated individual who is able to deliver high standards of quality, in line with Brand standards
A strong interest in continuing and developing a long‑term career with the Swatch Group
WOSTEP/BHI certification, or equivalent
Relevant accreditation/s and specific training from a luxury watch brand/s, Omega is desirable, but not essential
Benefits
Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year of employment
18 PTO days per year, 23 PTO after 5 years
7 days per year of extended paid time off for medical, parental and military leave
Holiday pay
Company paid life insurance and Long Term Disability
Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
Employee product discount
Internal transfer and growth potential
$500 Employee Referral Bonus program
For more information please see https://transparency-in-coverage.uhc.com/
Job Location 1000 Waterford Way, 33126 Miami FL, United States (Florida)
Company Address The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
Seniority Level
Associate
Employment Type
Full-time
Job Function
Production, Other, and Customer Service
Retail Luxury Goods and Jewelry and Retail
Referrals increase your chances of interviewing at Swatch Group by 2x
#J-18808-Ljbffr
Job Description
Carry out partial, exchange and traditional service on Prestige Brand watches, in accordance with specific brand guidelines and standards
Organize and manage allocated work to ensure they are completed within the required department Service Level Agreements (SLA)
Identify and order required spare parts
Maintain clear communication between yourself, your supervisor and the technical administration team of any potential issues or delays in the workflow
Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
Ensure all required services for the customer have been carried and the watch is ready to wear
Profile We are looking for committed and passionate Prestige watchmakers with a serious eye for quality to join us and play a pivotal part in our customer’s experience. To allow us to achieve customer excellence, we are looking to recruit an experienced watchmaker with experience in servicing a variety of luxury Swiss made watches, specifically our Prestige brands.
At Swatch Group U.S., employee training, development and progression is of paramount importance to us. You may have already completed some brand specific training, however if not, we will provide this to you alongside continuous development opportunities, for those that demonstrate commitment to us.
Professional Requirements
Impeccable attention to detail and ability to clearly follow and where needed, switch between detailed instructions
Experience of working towards set targets
A self‑motivated individual who is able to deliver high standards of quality, in line with Brand standards
A strong interest in continuing and developing a long‑term career with the Swatch Group
WOSTEP/BHI certification, or equivalent
Relevant accreditation/s and specific training from a luxury watch brand/s, Omega is desirable, but not essential
Benefits
Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year of employment
18 PTO days per year, 23 PTO after 5 years
7 days per year of extended paid time off for medical, parental and military leave
Holiday pay
Company paid life insurance and Long Term Disability
Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
Employee product discount
Internal transfer and growth potential
$500 Employee Referral Bonus program
For more information please see https://transparency-in-coverage.uhc.com/
Job Location 1000 Waterford Way, 33126 Miami FL, United States (Florida)
Company Address The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
Seniority Level
Associate
Employment Type
Full-time
Job Function
Production, Other, and Customer Service
Retail Luxury Goods and Jewelry and Retail
Referrals increase your chances of interviewing at Swatch Group by 2x
#J-18808-Ljbffr