engineer, telecommunications hardware Job at Eastlink in Virginia

Title VAS Operations Engineer Location Halifax, NS Job Details On-site - Working all 5 days per week in the Office at Eastlink, 6080 Young Street, Halifax, NS. Eastlink is a family-owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Job Summary We are seeking a skilled and innovative Telecommunications Engineer to join our Value-Added Service team. In this role, you will be at the forefront of designing, developing, and implementing cutting‑edge telecommunications systems that enhance connectivity and meet the evolving needs of our clients. Duties & Responsibilities Oversee daily operations of VAS systems to ensure performance and availability KPIs are met. Conduct software upgrades, updates, patch loading, and testing, along with preventive maintenance and feature rollouts. Provide operational and customer support, troubleshooting issues to maintain seamless service. Research, develop, and validate installation method documents (MOPs) to ensure accuracy and efficiency. Perform periodic service audits to detect inconsistencies, executing cleanup and maintenance to ensure network health. Participate in regular vulnerability scans and implement corrective and preventive actions as needed. Stay current with advancements in VAS, LTE, IMS/VOLTE, and 5G technologies, as well as industry and regulatory requirements. Actively contribute to knowledge sharing within the team, reinforcing a collaborative culture. Provide 24/7 technical support as needed, including on‑call availability. Qualifications Bachelor’s degree in Electrical/Telecommunications Engineering, Computer Science, or a related field. Relevant project experience in communications protocols, databases, information security, and telecommunications systems during post‑secondary education. Familiarity with Linux systems, with skills in development, coding, and scripting, especially in Shell and Python. Familiarity with TCP/IP, DNS, and protocols like SIP, Diameter, and HTTP is preferred. Knowledge of Mobile Core, IMS, or VAS network architecture and mobile call flows is advantageous. Strong diagnostic skills for troubleshooting network issues; analytical, creative, and problem‑solving abilities. Ability to thrive in a team‑oriented environment, valuing customer focus, accountability, cooperation, respect, professionalism, perseverance, and innovation. Comfortable working in a fast‑paced, dynamic setting, and adaptable to new challenges. Able to manage multiple tasks under tight deadlines and deliver results efficiently. Excellent communication and negotiation skills, both spoken and written. Benefits & Compensation Location: Halifax, NS Work location: On Site Salary: $32.00 to $72.12 per hour Terms of employment: Permanent, Full time Starts as soon as possible Vacancies: 1 position Advertised until 2025-12-01 #J-18808-Ljbffr