H&R Block
Overview
Join to apply for the Receptionist role at H&R Block .
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belong.
About the Company
We are focused on a long-term strategy and transformation known as Block Next, a multi-year roadmap that centers on innovation, client experience, and sustainable growth. Our culture is curious, creative, and motivated by challenges that make a meaningful difference in the communities where we live, work, and play.
Typical Day
Help others and see the impact of your work firsthand. You will build client relationships and inspire people to make confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as requested
Ensure client needs are met during service (in person, over the phone, or virtually)
Maintain office cleanliness and organization with team members
Other duties as assigned
Qualifications
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Your Expertise
Experience in a fast-paced environment
Customer service experience
Ability to multi-task
Strong organizational and time-management skills
Computer proficiency with Microsoft Office
Benefits
H&R Block offers benefits to support health, wellbeing, and financial wellness.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical coverage, 401(k), and Employee Stock Purchase Plan eligibility
Additional benefit details available upon inquiry
Community and Inclusion
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range and Employment Type
The pay range for this position is $11.00 - $27.00 per hour. Local minimum wage laws apply. This information is posted to provide applicants with potential earnings; actual pay depends on factors such as experience, education, skill, performance, and location. Benefits and eligibility details may include medical and prescription coverage, 401(k), Wellness programs, and other plans.
Employment type: Full-time
Job Location
Chicago, IL
Note: Some lines in the original description referenced dated postings and job board metadata. These have been omitted to present a concise, job-focused description consistent with quality standards.
#J-18808-Ljbffr