Receptionist Job at H&R Block in Chicago

Overview Join to apply for the Receptionist role at H&R Block . At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy focused on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Typical Day Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients how they would like to be scheduled Help ensure all clients’ needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Experience in a fast-paced environment (preferred) Customer service experience Ability to multi-task Strong organizational and time-management skills Computer proficiency with Microsoft Office What You'll Bring to the Team Experience working in a fast-paced environment Strong communication and interpersonal skills Problem-solving and the ability to build client relationships Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available Discounts on everyday items and services Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan (eligibility varies) Additional benefits information available at check Pay and Employment Details The pay range for this position is $11.00 - $27.00 per hour. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefit programs as described in company policy. Equal Opportunity H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr