H&R Block
Overview Join to apply for the Receptionist role at H&R Block .
Our Company: at H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day… Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best-suited tax professional for their needs
Schedule clients as they would like to be scheduled
Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually
Maintain office cleanliness and organize resources with team members
Other duties as assigned
Qualifications High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
Your Expertise Experience working in a fast-paced environment
Previous experience in a customer service environment
Ability to multi-task
Strong organizational and time-management skills
Computer proficient with the ability to use Microsoft Office
Benefits Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Click here to checkout all available benefits
Pay Range The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Pay range: $11.00 - $27.00/Hr.
#J-18808-Ljbffr