H&R Block
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Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
It would be even better if you also had:
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience
What you’ll bring to the team
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients how they would like to be scheduled
Help ensure all client needs have been met during service both in person, over the phone, or virtually
Maintain office cleanliness and organization of resources with team members
Other duties as assigned
Your Expertise
Experience working in a fast‑paced environment
Previous experience in a customer service environment
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficiency with the ability to use Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Well‑being program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
Community You Will Join
At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support one another.
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 – $27.00 per hour.
Salaries & Opportunities
Seniority level: Not applicable
Employment type: Full‑time
Job function: Administrative
Industry: Retail
Legal Acknowledgment
Qualified candidates may enroll themselves and/or their eligible dependents in medical and prescription drug coverage; may participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, virtual fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
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