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Alliance Spine and Pain Centers

Senior AR & Payment Posting Manager

Alliance Spine and Pain Centers, Atlanta, Georgia, United States, 30383

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Senior AR & Payment Posting Manager

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Alliance Spine and Pain Centers .

Take charge of your future with “The Future of Pain Relief”, Alliance Spine & Pain!

We are a thriving outpatient pain management practice seeking qualified & dynamic healthcare professionals. This full‑time position offers a great benefits package, including PTO, medical, dental, 401(k), $25k life insurance, 8 major holidays off, no weekends, no overnight shifts, and no on‑call duties.

Job Summary Provides direct supervision to the Accounts Receivables and payment posting staff. Ensures payments received from insurers and patients are posted accurately and timely, upholding Medicare, Medicaid, and HIPAA compliance. Validates payer EFT/ERA enrollment, oversees daily clearinghouse remits, and works with management to ensure ERA receipts and deposits are correct. Performs daily posting reconciliation and monitors patient accounts for balance accuracy, initiating corrective action as needed. Acts as liaison between Enrollment/Credentialing/Patient Collection departments and leads cross‑functional initiatives to improve workflows.

Provides direct supervision and management to the Payment Posting department, develops effective relationships with all personnel involved in the revenue cycle (Receptionists, Schedulers, etc.), distributes work, monitors workloads and backlogs, and makes necessary adjustments.

Essential Duties & Responsibilities

Assists VP, Revenue Cycle with budget preparation and analysis

Oversees departmental functions, workflows, policies, and procedures to ensure compliance with federal, state, and contractual requirements

Provides insights on posting processes, payer changes, and system enhancements to improve quality and customer service

Runs daily and weekly reports to analyze departmental performance

Ensures timely processing of payments to patient accounts

Trains staff in posting, reconciliation, and accounts receivable follow‑up

Leads initiatives to achieve departmental goals

Oversight of staff performance, development, and mentoring

Answers questions about unposted payments on claims

Verifies posting accuracy and reviews batches for error trends

Participates in professional development to stay current in health‑care practices

Initiates cross‑functional discussions and solutions to remove barriers

Identifies technology solutions to improve productivity and quality

Works with staff to follow up on accounts until outstanding balances are paid in full

Assists with error resolution from the practice management system and clearinghouse

Participates in training with VP of Revenue Cycle for leadership development

Assists VP in determining training needs of the posting department

Communicates progress and deficiencies to the Director of Revenue Cycle

Maintains accessibility to employees for questions and additional training

Determines staff hours, schedules, breaks, and lunches

Monitors overall production

Completes monthly, quarterly, and yearly evaluations

Covers day‑to‑day payment posting duties

Maintains required payment records, reports, and files

Distributes work, monitors workloads and backlogs, and adjusts assignments as needed

Attends management meetings and communicates to outside departments, providing monthly updates to external offices

Other duties as assigned by VP, Revenue Cycle

Personnel Training

Determines training needs of employees in the Accounts Receivable & Payment Posting department

Monthly audit and training sessions with the team for continual development

Maintains accessibility to employees for questions and additional training

Personnel Communication

Determines staff hours, schedules, breaks and lunches

Monitors overall production

Maintains accessibility as a backup contact for employees who are late, sick, etc.

Provides yearly progress reviews of all direct staff

Customer Service

Answers inquiries from patients, physicians, hospitals, and carriers, resolving accounts promptly

Interviews callers to assess situations and resolve problems accurately

Keeps accurate records of all phone inquiries

Education / Experience / Skills / Certifications Bachelor’s Degree in Business Administration or Healthcare Administration. Minimum four years of medical office payment posting experience and two years of management experience required. Knowledge of clinical policies, procedures, medical terminology, insurance carriers, computer programs, grammar, spelling, and punctuation. Skilled in gathering, interpreting, and reporting insurance information, troubleshooting insurance problems, and communicating verbally and in writing. Ability to identify posting problems and recommend solutions, sort and file insurance forms, and work effectively with patients, employees, and the public.

Physical Demands Representative of the demands required to perform the essential functions. Reasonable accommodations may be made. Requires regular sitting, use of hands, reaching, occasional standing and walking, lifting up to 50 pounds, and eye functions including close vision, color, peripheral vision, depth perception, and focus adjustment.

Work Environment Moderate noise level. Possible exposure to infectious or contagious disease, hazardous chemicals, needles, blood and body fluids. Reasonable accommodations may be made.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Accounting/Auditing and Finance

Industries

Medical Practices

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