Del Monte Fresh Produce
Purpose of Position
Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem‑solving and organizational skills.
Accountabilities
Provide superior customer service to both internal and external customers by exceeding their expectations.
Dispatch Company controlled freight and support of sales and commodity group managers.
Meet or exceed rate expectations as defined by corporate pricing.
Manage tendering process via TMS to route the lowest cost provider.
Maintain billing and dispatch accuracy of 98% or greater.
Dispatch/coordinating between carrier drivers/dispatch and sales.
Post freight on various load boards and call carriers/broker to book loads.
Confirming/verify rate via load tendering process.
Verify carrier is set up and Del Monte Carrier/Broker standards.
Follow company policy for processes and procedures.
Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
Maintain on time Pick‑Up and Delivery performance of 97% or better.
Update/track carrier/driver location information within company guidelines.
Back up other dispatch positions.
Problem solves driver/carrier issues.
Carrier/customer retention.
Maintain on time Pick‑Up and Delivery performance of 98% or better.
Maintain Carrier profile information.
Minimum Skills Required
Work hours – 50+ hours per week as needed (Monday‑Friday) Day.
High School diploma or GED, but college degree preferred.
3‑6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
Work independently, great communicator & customer service skills.
Negotiation skills.
Problem solving/Investigation skills.
Ability to coordinate high volume phone skills.
Computer experience with Microsoft products like Excel and email.
Accurate typing skills.
High School Degree, College Degree and/or transportation experience.
Data Entry & high‑volume phone skills.
Good/Great Communicator & customer service skills.
Problem Solving/Investigation.
Computer experience.
Ability to work in a fast‑paced environment.
Ability to resolve conflicts.
Ability to organize/prioritize variety of tasks/projects.
MS Office Skills (Excel, Word, Power Point).
***Please note: This position does not qualify for relocation expenses. ***
Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh‑cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in more than 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years.
We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E‑Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.
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Accountabilities
Provide superior customer service to both internal and external customers by exceeding their expectations.
Dispatch Company controlled freight and support of sales and commodity group managers.
Meet or exceed rate expectations as defined by corporate pricing.
Manage tendering process via TMS to route the lowest cost provider.
Maintain billing and dispatch accuracy of 98% or greater.
Dispatch/coordinating between carrier drivers/dispatch and sales.
Post freight on various load boards and call carriers/broker to book loads.
Confirming/verify rate via load tendering process.
Verify carrier is set up and Del Monte Carrier/Broker standards.
Follow company policy for processes and procedures.
Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
Maintain on time Pick‑Up and Delivery performance of 97% or better.
Update/track carrier/driver location information within company guidelines.
Back up other dispatch positions.
Problem solves driver/carrier issues.
Carrier/customer retention.
Maintain on time Pick‑Up and Delivery performance of 98% or better.
Maintain Carrier profile information.
Minimum Skills Required
Work hours – 50+ hours per week as needed (Monday‑Friday) Day.
High School diploma or GED, but college degree preferred.
3‑6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
Work independently, great communicator & customer service skills.
Negotiation skills.
Problem solving/Investigation skills.
Ability to coordinate high volume phone skills.
Computer experience with Microsoft products like Excel and email.
Accurate typing skills.
High School Degree, College Degree and/or transportation experience.
Data Entry & high‑volume phone skills.
Good/Great Communicator & customer service skills.
Problem Solving/Investigation.
Computer experience.
Ability to work in a fast‑paced environment.
Ability to resolve conflicts.
Ability to organize/prioritize variety of tasks/projects.
MS Office Skills (Excel, Word, Power Point).
***Please note: This position does not qualify for relocation expenses. ***
Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh‑cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in more than 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years.
We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E‑Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.
#J-18808-Ljbffr