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Flatirons Bank

Operations Specialist

Flatirons Bank, Boulder, Colorado, United States, 80301

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Operations Specialist

role at

Flatirons Bank

(Job posting end date: 11/30/2025).

Do you desire a career that provides you with opportunities to learn, grow, and impact your community? Flatirons Bank is seeking candidates from all backgrounds to join our team.

Flatirons Bank is a full‑service independent bank dedicated to serving the financial needs of individuals, businesses, and nonprofits in Boulder County. Our locations in Boulder and Longmont provide a personalized banking experience, and we strive to combine purpose with profit while considering the impact of our decisions on employees, clients, vendors, community, and the environment.

Website:

www.flatirons.bank

| Contact:

careers@flatirons.bank

Responsibilities

Support the VP of Operations in branch operations, teller, new accounts, audit, online banking, file imaging, and document retention.

Reinforce superior client service and follow‑through with clients and employees.

Promote high‑quality operations at all levels.

Reconcile internal accounts and resolve outstanding items.

Process exception items (NSF, stop payment, endorsement, unposted, etc.).

Process online banking transactions, including ACH, external transfers, and mobile deposits.

Serve as Funds Transfer Specialist for wire transfer requests.

Image internal records and verify record retention.

Manage stop payments, hold notices, address changes, and returned ATM/Debit Card mailers.

Review large deposits for funds availability and proper endorsement (Regulation CC).

Assist with developing and maintaining procedures for reconciliations, chargebacks, check adjustments, etc.

Provide client service by phone or in person.

Support branch operations areas such as new accounts, teller, safe deposit, and online banking.

Work at non‑primary branches to ensure coverage and operational continuity.

Adhere to bank policies, government regulations, and legal requirements.

Perform other operational duties as required.

Regulatory Duties

Assist in completing monthly and annual operations audits.

Audit AccuAccount scanned deposit files and related documents.

Audit client account profiles in core and online banking systems.

Adhere to banking regulations: BSA, CIPA, Reg DD, Reg D, Reg E, Reg CC, Nacha Rules.

Qualifications

Associate degree or equivalent, or one year of related experience.

Background in financial institution operations or customer service.

Intermediate experience in branch operations, terminology, and services for retail and commercial clients.

Knowledge of state and federal banking compliance regulations.

Intermediate computer skills, including Microsoft Office and banking software.

Basic math skills for account balancing and interest calculation.

Effective oral, written, and interpersonal communication skills.

Ability to resolve complex problems and work independently.

Strong organizational and time‑management skills.

Competencies

Quality focus

Ownership of issues

Helpfulness

Adherence to standard practices

Friendly demeanor

Career mindedness

Compensation and Benefits

Pay range: $25–$32 per hour, based on experience.

Eligible for annual bonus based on performance.

Medical, dental, and vision insurance.

Employer‑paid short‑term and long‑term disability.

Employer‑paid life insurance.

Employer‑matching 401(k):

Guaranteed Safe Harbor Match

Discretionary Year‑End Profit‑Sharing Match

401(k) profit‑sharing plan.

Health Savings Account with company contribution.

Health Reimbursement Arrangement.

Paid time off (PTO).

Volunteer time off.

Sick time off.

Paid parking.

Reporting Directly reports to: VP of Operations. No indirect supervision required.

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