Optimum
Job Summary
Supervisor Maintenance
– Optimum The Maintenance Supervisor will ensure that plant performance is maintained in concert with specifications defined by Platform of Choice. The Supervisor will ensure that plant reliability is at an acceptable level resulting in a satisfactory customer experience. The Supervisor will ensure that staff is trained to appropriately support both the specifications and customer experience.
Base Pay Range $77,112.00/yr – $126,684.00/yr
Responsibilities
Possess knowledge and understanding of the key drivers and goals of the business, including financial and operational business metrics. Understand how your actions and decisions impact the organization. Make sound decisions that continuously align with our goals and daily activities.
Motivate and engage team, providing clear direction that demonstrates accountability, ownership, and an understanding of how the team's work and each individual can contribute to Optimum's success by translating organizational goals into team and individual goals. Ensure all employees demonstrate identified behaviors, that actions and decisions are made through the lens of the customer, and goals align with those outlined by the business.
Monitor priorities and progress of team using departmental and individual metrics. Drive accountability for actions, commitments, and customer focus.
Deliver ongoing feedback, coaching, development plans and training to reinforce appropriate behaviors, teach employees new skills, motivate employees to pursue higher levels of performance, mentor employees, and correct performance deficiencies, in a supportive environment of continuous development and professional growth.
Shape roles and assignments in ways that build employees' capabilities and leverage talent. Define clear business and behavioral goals, expectations, measurements, and development actions.
Manage professional conduct holding team, peers, and yourself accountable for adherence to values, policies, and performance standards.
Demonstrate a relentless focus on the safety and well-being of our employees. Role model safe work practices and personally champion a proactive, behavior‑based safety agenda that links safety consciousness into all daily activities.
Qualifications
Associate's Degree preferred; minimum of six years related technical experience
Must be certified in the job competencies BBT IV or equivalent and be able to perform, explain and demonstrate all related tasks
Supervisory experience preferred
Extensive knowledge of PC software applications including DOS, Windows, Network and Internet communications
Preferred knowledge of Local number portability, Optimum telephone transport system and how it operates and interfaces with Network Operations Center, CableData and other related systems
Knowledge of effective field installation & repair techniques and procedures and the demonstrated capacity to interpret coax and fiber design principles. Complete understanding of the HFC network systems including troubleshooting, repair and maintenance
Strong analytical and problem‑solving skills necessary to generate effective installation, service, and maintenance tactics
Strong communication skills (oral and written)
Ability to work as a productive member of a team and work effectively in a fast‑paced, changing entrepreneurial work environment
Working knowledge and understanding of laws, rules, codes and regulations applicable to the work to be performed
Ability to work a flexible schedule including weekends, nights, and evenings. Must be able to accept assignments based on the needs of the business
Ability to report to work and/or be available to contact in emergency situations, as business need dictates
Ability to work standby, as required
Ability to work well under pressure while performing multiple tasks
Must possess a valid driver's license, applicable to state law
Appropriate valid driver’s license and driving record within Company standards. Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Telecommunications
Equal Opportunity Statement We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Job Description & Requirements Note All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
Personal Information Collection Notice The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.
Fraud & Payment Policy Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
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– Optimum The Maintenance Supervisor will ensure that plant performance is maintained in concert with specifications defined by Platform of Choice. The Supervisor will ensure that plant reliability is at an acceptable level resulting in a satisfactory customer experience. The Supervisor will ensure that staff is trained to appropriately support both the specifications and customer experience.
Base Pay Range $77,112.00/yr – $126,684.00/yr
Responsibilities
Possess knowledge and understanding of the key drivers and goals of the business, including financial and operational business metrics. Understand how your actions and decisions impact the organization. Make sound decisions that continuously align with our goals and daily activities.
Motivate and engage team, providing clear direction that demonstrates accountability, ownership, and an understanding of how the team's work and each individual can contribute to Optimum's success by translating organizational goals into team and individual goals. Ensure all employees demonstrate identified behaviors, that actions and decisions are made through the lens of the customer, and goals align with those outlined by the business.
Monitor priorities and progress of team using departmental and individual metrics. Drive accountability for actions, commitments, and customer focus.
Deliver ongoing feedback, coaching, development plans and training to reinforce appropriate behaviors, teach employees new skills, motivate employees to pursue higher levels of performance, mentor employees, and correct performance deficiencies, in a supportive environment of continuous development and professional growth.
Shape roles and assignments in ways that build employees' capabilities and leverage talent. Define clear business and behavioral goals, expectations, measurements, and development actions.
Manage professional conduct holding team, peers, and yourself accountable for adherence to values, policies, and performance standards.
Demonstrate a relentless focus on the safety and well-being of our employees. Role model safe work practices and personally champion a proactive, behavior‑based safety agenda that links safety consciousness into all daily activities.
Qualifications
Associate's Degree preferred; minimum of six years related technical experience
Must be certified in the job competencies BBT IV or equivalent and be able to perform, explain and demonstrate all related tasks
Supervisory experience preferred
Extensive knowledge of PC software applications including DOS, Windows, Network and Internet communications
Preferred knowledge of Local number portability, Optimum telephone transport system and how it operates and interfaces with Network Operations Center, CableData and other related systems
Knowledge of effective field installation & repair techniques and procedures and the demonstrated capacity to interpret coax and fiber design principles. Complete understanding of the HFC network systems including troubleshooting, repair and maintenance
Strong analytical and problem‑solving skills necessary to generate effective installation, service, and maintenance tactics
Strong communication skills (oral and written)
Ability to work as a productive member of a team and work effectively in a fast‑paced, changing entrepreneurial work environment
Working knowledge and understanding of laws, rules, codes and regulations applicable to the work to be performed
Ability to work a flexible schedule including weekends, nights, and evenings. Must be able to accept assignments based on the needs of the business
Ability to report to work and/or be available to contact in emergency situations, as business need dictates
Ability to work standby, as required
Ability to work well under pressure while performing multiple tasks
Must possess a valid driver's license, applicable to state law
Appropriate valid driver’s license and driving record within Company standards. Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Telecommunications
Equal Opportunity Statement We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Job Description & Requirements Note All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
Personal Information Collection Notice The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.
Fraud & Payment Policy Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
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