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NYC Department of Health and Mental Hygiene

Senior Case Manager

NYC Department of Health and Mental Hygiene, All Saints Village, Missouri, United States

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ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE PUBLIC HEALTH SANITARIAN CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary The New York City Department of Health and Mental Hygiene’s Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff a of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control.

Job Duties And Responsibilities

Train and Supervise Public Health Sanitarians on new procedures and job skills.

Create indexing zones and routes and assign work to inspection staff.

Review and approve inspectional reports submitted by inspection staff.

Conduct quality assurance inspections to evaluate work performance of inspection staff.

Assist inspectors on troubleshooting issues on tablets and system software.

Respond via written reports and documentation to complaints from Community Boards, Legislators, and City Council Officials.

Develop written reports summarizing work completed in the high rat burden areas.

Attend Community Board and community meetings in assigned areas and report on activities.

Coordinate follow-up in assigned areas with the Senior Exterminating/Stoppage team.

Organize and lead walk through and Rat Academies in the assigned areas.

Coordinate follow-up with other City Agencies as needed.

Why You Should Work For Us

Benefits: City employees are entitled to unmatched benefits such as:

A premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

A public sector defined benefit pension plan with steady monthly payments in retirement.

A tax‑deferred savings program.

A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security – you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Commitment To Equity The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347‑396‑6549.

Minimum Qualifications

Degree: A baccalaureate degree from an accredited college, including or supplemented by 30 semester credits in the physical and/or biological sciences; or an associate degree with 15 semester credits in the physical and/or biological sciences.

Experience: At least two years of satisfactory full‑time experience performing inspections to assure compliance with pertinent laws, rules and regulations governing food, drugs, and general environmental conditions.

Additional Requirements: All candidates must have at least 60 semester credits from an accredited college, including at least 15 semester credits in the physical and/or biological sciences. Candidates for supervisory positions must have two years of public health sanitarian experience (Section 11.112, NYCRR‑T10).

Preferred Skills

Excellent written and oral communication skills.

Experience using database systems and Microsoft Office.

Flexibility, adaptability, customer‑focused, goal‑oriented mentality with a commitment to high standards of excellence.

Excellent interpersonal, organizational, strategic thinking, and quantitative/qualitative skills.

Additional Information • 55‑a Program – This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

• Public Service Loan Forgiveness – As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

• Residency Requirement – New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Please discuss the residency requirement with the agency representative at the time of interview.

Salary: $70,233.00 – $80,768.00

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