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CoverRight

AI/ML Engineer

CoverRight, New York, New York, us, 10261

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This range is provided by CoverRight. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $125,000.00/yr - $165,000.00/yr

CoverRight is on a mission to make Medicare and retiree health-related finances transparent and accessible. We’re building technology to empower older adults to navigate their healthcare options through personalized guidance and modern digital experiences. We’re a fast-growing, venture-backed company blending human expertise with AI-driven technology to transform how people make critical healthcare decisions.

About the Role We’re seeking a versatile AI/ML Engineer to design, develop, and deploy both generative AI and traditional machine learning solutions that power CoverRight’s products and operations. This highly cross‑functional role works closely with the Head of Product & Engineering, our data team, and operations to bring intelligence and automation to every part of the business. You’ll help shape how AI is used across the company — from personalized recommendations and lead optimization to intelligent voice/chat agents and knowledge retrieval systems.

What You’ll Do Generative AI & Applied NLP

Design, prototype, and deploy LLM‑based applications for conversational agents, knowledge retrieval, and automation.

Build retrieval‑augmented generation (RAG) systems using vector databases and embedding models to surface accurate, context‑aware responses.

Fine‑tune or prompt‑engineer LLMs (e.g., OpenAI, Anthropic, Mistral, etc.) for specific CoverRight use cases.

Develop tools to summarize documents, extract structured data, and assist internal teams with AI copilots.

Traditional ML & Data Science

Develop and maintain predictive models to optimize lead scoring, conversion prediction, and customer engagement.

Build, test, and deploy classification, regression, and clustering models to drive product and operational insights.

Design scalable data pipelines for training, evaluation, and monitoring of ML models in production.

Partner with stakeholders to define metrics, improve data quality, and translate business problems into ML solutions.

Implement APIs and backend services to integrate AI/ML models into product experiences.

Maintain and monitor deployed models for performance, drift, and reliability.

Evaluate emerging AI/ML tools, frameworks, and platforms to continuously improve our stack.

Ensure data privacy, security, and compliance with HIPAA and PHI handling requirements.

What You’ll Bring

3+ years of hands‑on experience in AI/ML engineering, applied ML, or data science.

Proficiency in Python and ML frameworks such as PyTorch, TensorFlow, or scikit‑learn.

Strong experience with modern generative AI tools (OpenAI API, LangChain, Hugging Face, or similar).

Understanding of embeddings, vector databases (e.g., Pinecone, Weaviate, FAISS), and RAG architectures.

Experience with building and deploying ML models on AWS, GCP, or Azure.

Familiarity with data orchestration tools (Airflow, Prefect) and version control (Git).

Knowledge of data warehousing, feature stores, and model monitoring best practices.

Excellent communication skills — able to bridge technical depth with business understanding.

(Bonus) Experience working with healthcare or insurance data, including HIPAA compliance considerations.

Why Join CoverRight

Build AI systems that make finances and healthcare more human, transparent, and personalized.

Shape the future of a growing AI‑driven healthtech company.

Work with a smart, mission‑driven, and collaborative team.

Competitive salary, equity, and benefits package.

Remote‑first environment with flexible hours and strong ownership culture.

Remote (East Coast preferred).

We have offices in Brooklyn and Buffalo, New York, with team members distributed remotely across the US.

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