US Tech Solutions
This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80.00/hr - $87.00/hr
Contract 24 Month
HYBRID - 3 days onsite at Iselin, NJ, Charlotte, NC or Frisco, TX / W2
Position Overview Seeking a skilled Salesforce Support Analyst with strong problem‑solving abilities and expertise across Salesforce platform and MuleSoft integration solutions. This role provides expert‑level support to internal users while ensuring optimal system performance and seamless enterprise integrations.
Key Responsibilities
Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions
Platform Administration: Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
MuleSoft Integration Support: Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
Salesforce Ecosystem Management: Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards
Collaboration: Partner with business users and development teams; translate technical concepts; participate in release management and testing
Continuous Improvement: Identify process optimization opportunities; stay current with Salesforce releases; recommend best practices; contribute to documentation and training
Required Qualifications Experience: 5-8 years in Salesforce administration and support with MuleSoft integration experience
Technical Skills
Strong Salesforce administration proficiency (security model, data management, customization)
Working knowledge of MuleSoft Any point Platform and API management
Experience with SOQL, Data Loader, REST/SOAP APIs
Basic understanding of Apex and Visualforce for troubleshooting
Familiarity with version control and change management
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Base pay range $80.00/hr - $87.00/hr
Contract 24 Month
HYBRID - 3 days onsite at Iselin, NJ, Charlotte, NC or Frisco, TX / W2
Position Overview Seeking a skilled Salesforce Support Analyst with strong problem‑solving abilities and expertise across Salesforce platform and MuleSoft integration solutions. This role provides expert‑level support to internal users while ensuring optimal system performance and seamless enterprise integrations.
Key Responsibilities
Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions
Platform Administration: Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
MuleSoft Integration Support: Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
Salesforce Ecosystem Management: Support Sales Cloud, Service Cloud, and Experience Cloud; troubleshoot automation tools (Process Builder, Flow, Workflows); maintain reports and dashboards
Collaboration: Partner with business users and development teams; translate technical concepts; participate in release management and testing
Continuous Improvement: Identify process optimization opportunities; stay current with Salesforce releases; recommend best practices; contribute to documentation and training
Required Qualifications Experience: 5-8 years in Salesforce administration and support with MuleSoft integration experience
Technical Skills
Strong Salesforce administration proficiency (security model, data management, customization)
Working knowledge of MuleSoft Any point Platform and API management
Experience with SOQL, Data Loader, REST/SOAP APIs
Basic understanding of Apex and Visualforce for troubleshooting
Familiarity with version control and change management
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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