Santander Bank, N.A.
Relationship Banker, Raynham, MA
Join Santander Bank, N.A. as a Relationship Banker in Raynham, MA. We value our employees and offer a culture that supports growth, learning, and collaboration across a global community.
Responsibilities
Achieve and exceed sales targets by promoting and cross‑selling banking products and services to existing and prospective customers.
Develop and nurture strong relationships with clients to understand their financial needs and deliver tailored solutions.
Proactively prospect for new clients via networking, referrals, lead calling, portfolio management, and community engagement.
Provide transactional, servicing, and product support to meet customers’ financial needs.
Deliver an elevated customer experience, ensuring personalized, seamless, and attentive service.
Foster customer loyalty by addressing concerns and providing timely resolutions.
Engage customers through digital platforms and educate them on self‑service options.
Communicate clearly in person, by phone, or through digital channels.
Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense.
Collaborate with team members and partners to achieve branch goals and drive overall performance.
Support nearby branch locations as needed.
Qualifications
High school diploma, GED or equivalent; a degree in Business Management, Finance, or a related field is preferred.
3+ years of experience selling products or services in an incentive‑based environment, or 12+ months in retail banking or consultative relationship sales with proven success.
12+ months of customer service experience in a high‑volume, fast‑paced setting.
Strong relationship‑building skills focused on customer experience and loyalty.
Excellent customer service skills and a passion for helping others.
Proven sales and cross‑selling track record.
Ability to collaborate in a team‑oriented environment.
Excellent communication, consultative, and influence skills, both verbal and written.
Professional image and credibility.
Proficiency with digital tools and technology to enhance customer engagement.
Follow directions, policies, and procedures; identify and elevate risk concerns.
Adaptable to a fast‑paced environment with multiple priorities.
Computer proficiency and basic math skills.
Availability to work branch hours, including weekends and evenings.
Base Pay Range Minimum: $38,250.00 USD Maximum: $59,000.00 USD
Benefits We offer competitive benefits through the 2025 Santander On‑Going/NH eGuide. For detail, refer to our benefits overview.
EEO Statement At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions Frequent minimal physical effort such as sitting, standing, and walking is required. Occasional moving and lifting of light equipment may be required depending on location.
How to Apply If this role aligns with your career goals, please apply through our online portal. We are committed to providing an inclusive and accessible application process for all candidates. For assistance due to a disability or other reason, contact TAOps@santander.us.
Primary Location: Raynham, MA Organization: Santander Bank N.A.
#J-18808-Ljbffr
Responsibilities
Achieve and exceed sales targets by promoting and cross‑selling banking products and services to existing and prospective customers.
Develop and nurture strong relationships with clients to understand their financial needs and deliver tailored solutions.
Proactively prospect for new clients via networking, referrals, lead calling, portfolio management, and community engagement.
Provide transactional, servicing, and product support to meet customers’ financial needs.
Deliver an elevated customer experience, ensuring personalized, seamless, and attentive service.
Foster customer loyalty by addressing concerns and providing timely resolutions.
Engage customers through digital platforms and educate them on self‑service options.
Communicate clearly in person, by phone, or through digital channels.
Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense.
Collaborate with team members and partners to achieve branch goals and drive overall performance.
Support nearby branch locations as needed.
Qualifications
High school diploma, GED or equivalent; a degree in Business Management, Finance, or a related field is preferred.
3+ years of experience selling products or services in an incentive‑based environment, or 12+ months in retail banking or consultative relationship sales with proven success.
12+ months of customer service experience in a high‑volume, fast‑paced setting.
Strong relationship‑building skills focused on customer experience and loyalty.
Excellent customer service skills and a passion for helping others.
Proven sales and cross‑selling track record.
Ability to collaborate in a team‑oriented environment.
Excellent communication, consultative, and influence skills, both verbal and written.
Professional image and credibility.
Proficiency with digital tools and technology to enhance customer engagement.
Follow directions, policies, and procedures; identify and elevate risk concerns.
Adaptable to a fast‑paced environment with multiple priorities.
Computer proficiency and basic math skills.
Availability to work branch hours, including weekends and evenings.
Base Pay Range Minimum: $38,250.00 USD Maximum: $59,000.00 USD
Benefits We offer competitive benefits through the 2025 Santander On‑Going/NH eGuide. For detail, refer to our benefits overview.
EEO Statement At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions Frequent minimal physical effort such as sitting, standing, and walking is required. Occasional moving and lifting of light equipment may be required depending on location.
How to Apply If this role aligns with your career goals, please apply through our online portal. We are committed to providing an inclusive and accessible application process for all candidates. For assistance due to a disability or other reason, contact TAOps@santander.us.
Primary Location: Raynham, MA Organization: Santander Bank N.A.
#J-18808-Ljbffr