Regal
Floor Staff- $15.00 Per Hour- Regal Kendall Village 16 4DX, IMAX, RPX & Screen-X
Regal, Miami, Florida, us, 33222
Floor Staff - $15.00 Per Hour - Regal Kendall Village 16 4DX, IMAX, RPX & Screen-X
Join to apply for the Floor Staff role at Regal.
Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.
Essential Duties and Responsibilities
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties
Compliance with our company dress code
Box Office
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy
Concession
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
Promoting the Regal Crown Club program
Operating, preparing and cleaning of all concession related equipment
Upselling/Suggestive selling
Complying with all local, state and federal food safety laws
Ensure required alcohol certification and training are current where applicable
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
Inspecting backpacks and packages when applicable
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
Perform in‑auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management.
Requirements
Completion of cast certification program as a cast member and as box office cashier or progress toward completion required
If the theatre sells alcohol and your assigned duties include selling/serving alcohol, you must complete any legally required state or local training and obtain the required certificate, and complete the Regal Entertainment Responsible Beverage Server training on Regal Online University
Good public speaking, listening effectively and responding clearly and directly
Perform calculations with speed and accuracy and identify and correct errors
Identify problems, gather relevant data and note possible causes, evaluate alternatives, reach conclusions based on evidence, take action beyond what is necessarily called for, perform under pressure and/or opposition
Excellent communication skills with customers, co‑workers and management; establish goals, budget time, and set priorities to achieve desired objectives
Physical demands: stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; may lift up to 60 pounds; vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
This is a smoke‑free facility
When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review
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Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.
Essential Duties and Responsibilities
Regular and consistent attendance
Handling of emergency situations when called upon to do so
General cleaning duties
Compliance with our company dress code
Box Office
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
Promoting the Regal Crown Club program
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy
Concession
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
Promoting the Regal Crown Club program
Operating, preparing and cleaning of all concession related equipment
Upselling/Suggestive selling
Complying with all local, state and federal food safety laws
Ensure required alcohol certification and training are current where applicable
Usher
Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
Inspecting backpacks and packages when applicable
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre
Perform in‑auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management.
Requirements
Completion of cast certification program as a cast member and as box office cashier or progress toward completion required
If the theatre sells alcohol and your assigned duties include selling/serving alcohol, you must complete any legally required state or local training and obtain the required certificate, and complete the Regal Entertainment Responsible Beverage Server training on Regal Online University
Good public speaking, listening effectively and responding clearly and directly
Perform calculations with speed and accuracy and identify and correct errors
Identify problems, gather relevant data and note possible causes, evaluate alternatives, reach conclusions based on evidence, take action beyond what is necessarily called for, perform under pressure and/or opposition
Excellent communication skills with customers, co‑workers and management; establish goals, budget time, and set priorities to achieve desired objectives
Physical demands: stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; may lift up to 60 pounds; vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
This is a smoke‑free facility
When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review
#J-18808-Ljbffr