Alpha International
Role Purpose
The People Team is a forward‑thinking, people‑focused group that prioritises the resourcing, equipping and development of all staff within the HTB Group. We are responsible for all aspects of operational HR and look to help employees achieve their full potential, thereby supporting our group‑wide vision.
Scope of the HR Manager The HR Manager will operate across the full range of HR generalist functions spanning the staff hire‑to‑retire cycle. You will support members of the team who lead specialisms (recruitment, onboarding, reward, learning and development) to ensure seamless service design and delivery. As a key contact for HTB Group entity COOs, Heads of Department, and line managers, you will consult and agree with the Head of People on action and support for entity leaders and their teams in all operational HR matters. You will work alongside other senior members of the People Team to provide advice and support that is pragmatic, culturally appropriate and fully legally compliant. The HR Manager is likely to line‑manage one or two team members and take the lead in certain areas, depending on skill set.
Key Deliverables
Build healthy, dynamic relationships with entity leaders and managers to continually develop ways of working that fit entity‑specific requirements in line with core HTB Group policies and procedures.
Maintain knowledge of best practice, compliance with employment law and regulatory requirements to manage risk in staff employment and personnel management.
Oversee complex employee relations cases, ensuring resolution aligns with organisational values and legal compliance.
Ensure appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
Work alongside HR Operations to support delivery of the core HR annual agenda, and lead strategic initiatives in partnership with the Head of People.
Develop relationships with external providers of benefits and services for the HTB Group.
Support annual budget setting and steward the resources available to you.
Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
Report progress and people/staff analytics to senior management to facilitate effective decision making.
Create proactive and effective programmes for upskilling HoDs and Line Managers in their understanding and handling of employee relations issues.
Support and contribute to the ongoing growth of our learning and development offering.
Play an integral part in the recruitment and onboarding process.
Collaborate closely with the Senior HR Manager to deliver key aspects of the People Team function, providing mutual support and stepping in when needed for continuity and effectiveness.
Line‑Manager Responsibilities
Shape the culture of your team in line with our Vision & Mindsets, regularly engaging with our employee survey tool.
Promote the health, safety, and wellbeing of your team, ensuring that their working environment meets required standards.
Manage the performance, professional development, and training of your team, including holding regular one‑to‑one meetings, development reviews, and maintaining robust job descriptions.
Set an example by working within all policies and processes and ensuring that your team does the same.
Lead on recruitment and onboarding for your team, following the agreed processes.
Requirements Familiarise yourself with the Line Manager Handbook and take responsibility for your own professional development. Core behavioural competencies will be completed by the People Team after benchmarking.
Essential Skills, Experience & Knowledge
Significant expertise in generalist HR practice, including operating at HR Manager level, with a proven ability to lead and influence across both strategic and operational HR functions.
CIPD qualified Level 5 or equivalent qualification. Chartered Member of the CIPD.
Credibility with line managers and excellent relationship‑building skills; a strongly people‑focused stance with a practical and pragmatic approach to problem‑solving and case‑handling.
Highest integrity, sensitivity and confidentiality.
Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
Excellent knowledge of UK employee relations, with a strong track record of managing complex cases in alignment with legal standards and organisational values.
Competence in using, promoting and optimising the use of HR systems.
Excellent written and verbal communication skills.
Highly proficient in office software.
Desirable Skills, Experience & Knowledge
Experience within the UK charity sector.
Experience of international employment.
Experience using XCD.
Experience using and optimising employee experience and engagement platforms.
Good understanding of effective use of AI platforms.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Human Resources
Industries Non‑profit Organization Management
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Scope of the HR Manager The HR Manager will operate across the full range of HR generalist functions spanning the staff hire‑to‑retire cycle. You will support members of the team who lead specialisms (recruitment, onboarding, reward, learning and development) to ensure seamless service design and delivery. As a key contact for HTB Group entity COOs, Heads of Department, and line managers, you will consult and agree with the Head of People on action and support for entity leaders and their teams in all operational HR matters. You will work alongside other senior members of the People Team to provide advice and support that is pragmatic, culturally appropriate and fully legally compliant. The HR Manager is likely to line‑manage one or two team members and take the lead in certain areas, depending on skill set.
Key Deliverables
Build healthy, dynamic relationships with entity leaders and managers to continually develop ways of working that fit entity‑specific requirements in line with core HTB Group policies and procedures.
Maintain knowledge of best practice, compliance with employment law and regulatory requirements to manage risk in staff employment and personnel management.
Oversee complex employee relations cases, ensuring resolution aligns with organisational values and legal compliance.
Ensure appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
Work alongside HR Operations to support delivery of the core HR annual agenda, and lead strategic initiatives in partnership with the Head of People.
Develop relationships with external providers of benefits and services for the HTB Group.
Support annual budget setting and steward the resources available to you.
Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
Report progress and people/staff analytics to senior management to facilitate effective decision making.
Create proactive and effective programmes for upskilling HoDs and Line Managers in their understanding and handling of employee relations issues.
Support and contribute to the ongoing growth of our learning and development offering.
Play an integral part in the recruitment and onboarding process.
Collaborate closely with the Senior HR Manager to deliver key aspects of the People Team function, providing mutual support and stepping in when needed for continuity and effectiveness.
Line‑Manager Responsibilities
Shape the culture of your team in line with our Vision & Mindsets, regularly engaging with our employee survey tool.
Promote the health, safety, and wellbeing of your team, ensuring that their working environment meets required standards.
Manage the performance, professional development, and training of your team, including holding regular one‑to‑one meetings, development reviews, and maintaining robust job descriptions.
Set an example by working within all policies and processes and ensuring that your team does the same.
Lead on recruitment and onboarding for your team, following the agreed processes.
Requirements Familiarise yourself with the Line Manager Handbook and take responsibility for your own professional development. Core behavioural competencies will be completed by the People Team after benchmarking.
Essential Skills, Experience & Knowledge
Significant expertise in generalist HR practice, including operating at HR Manager level, with a proven ability to lead and influence across both strategic and operational HR functions.
CIPD qualified Level 5 or equivalent qualification. Chartered Member of the CIPD.
Credibility with line managers and excellent relationship‑building skills; a strongly people‑focused stance with a practical and pragmatic approach to problem‑solving and case‑handling.
Highest integrity, sensitivity and confidentiality.
Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
Excellent knowledge of UK employee relations, with a strong track record of managing complex cases in alignment with legal standards and organisational values.
Competence in using, promoting and optimising the use of HR systems.
Excellent written and verbal communication skills.
Highly proficient in office software.
Desirable Skills, Experience & Knowledge
Experience within the UK charity sector.
Experience of international employment.
Experience using XCD.
Experience using and optimising employee experience and engagement platforms.
Good understanding of effective use of AI platforms.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Human Resources
Industries Non‑profit Organization Management
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