XBP Global
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Customer Service Technical Specialist
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XBP Global
About XBP: XBP Global is a workflow automation leader that leverages decades of industry experience, a global footprint, and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.
Job Description: As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high‑quality service and support.
Essential Job Responsibilities: Mail Sorting Mail Scanning Mail Renaming Create Google Folders Update Spreadsheets Mail Out Federal Express Packages
Qualifications and Requirements: 18 Years of Age or Older High School Diploma or GED Minimum of 6 months customer service related experience Working knowledge of common office software including Microsoft Office and/or Google Workspace Proficiency in reading, writing, and speaking English
Pay Range: The pay range for this position starts at $24.00 per hour; base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Disclaimer: XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
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Customer Service Technical Specialist
role at
XBP Global
About XBP: XBP Global is a workflow automation leader that leverages decades of industry experience, a global footprint, and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.
Job Description: As a Client Services Associate (CSA) in the Technical Support department within the Customer Service category, you will serve as a key liaison between our company and our clients, providing exceptional support and assistance. Your primary responsibility will be to address client inquiries, troubleshoot technical issues, and ensure timely resolution of all support requests. You will play a vital role in maintaining client satisfaction and fostering positive relationships by delivering high‑quality service and support.
Essential Job Responsibilities: Mail Sorting Mail Scanning Mail Renaming Create Google Folders Update Spreadsheets Mail Out Federal Express Packages
Qualifications and Requirements: 18 Years of Age or Older High School Diploma or GED Minimum of 6 months customer service related experience Working knowledge of common office software including Microsoft Office and/or Google Workspace Proficiency in reading, writing, and speaking English
Pay Range: The pay range for this position starts at $24.00 per hour; base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Disclaimer: XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
#J-18808-Ljbffr