Avalon Housing
Adult Support Coordinator - Site Based (Social Worker/Case Manager)
Avalon Housing, Ann Arbor, Michigan, us, 48113
Adult Support Coordinator – Site Based (Social Worker/Case Manager)
Join Avalon Housing as an Adult Support Coordinator at the Dunbar Tower, a supportive housing program that partners with the Ann Arbor Housing Commission to provide case management, outreach, and housing stability for adults experiencing homelessness, mental illness, and substance use disorders.
Hiring Bonus • $750* (subject to conditions)
Benefits
Paid Time Off: Three weeks of vacation, sick and personal time, and an extra paid holiday every month.
Medical Benefits: Three comprehensive medical insurance plans covering self and family; Avalon also covers dental and vision insurance with no payroll premium contribution.
Life and Disability Plans: Life insurance and short‑term disability coverage for employees working 16+ hours per week, payments covered by Avalon.
403(b) Retirement Plan: Sponsored 403(b) plan through Vanguard, available to all employees.
Job Responsibilities
Provide ongoing, active outreach and creative engagement to tenants.
Conduct comprehensive assessments and help tenants develop action plans to achieve goals.
Work with tenants and Ann Arbor Housing Commission property management to coordinate eviction prevention efforts and develop housing permanency plans.
Assist tenants in developing basic life skills, including tenant rights and responsibilities and maintaining an apartment.
Provide budgeting/financial literacy support.
Negotiate and advocate with external community resources.
Link tenants to employment opportunities and skill development opportunities.
Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports.
Assist tenants with conflict resolution among tenants and neighbors.
Provide crisis intervention as needed.
Work to build community and peer support among tenants, including participation in community programming activities.
Meet documentation requirements as dictated by program need.
Supplemental Job Duties
Meet tenants where they are in their homes, in community centers, and in the larger community.
Participate in team meetings, retreats, and professional training sessions.
Participate in on‑call rotation and occasional evening and weekend shifts to support tenants when they need assistance.
Provide guidance and support for activities of daily living.
Required Qualifications
Bachelor's or Master's degree in a social or behavioral science or a relevant field, or three years of relevant experience working with individuals experiencing homelessness, mental illness, or substance use disorders.
Valid driver's license and reliable transportation.
Desired Skills And Abilities
Skilled in crisis response situations.
Strong verbal and written communication skills.
Positive and enthusiastic attitude and strong commitment toward helping those in need.
Strong organizational skills.
Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; ability to engage individuals in their current stage of change; experience or acceptance of harm reduction principles.
Formal dedication to eliminating racial inequities; ability to work effectively with diverse populations in a non‑judgmental way.
Physical Demands Employees will sit for long periods, drive vehicles with passengers, communicate via talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems. Reasonable accommodations may be provided for disabilities.
Job Details Job Title:
Support Coordinator, Dunbar Tower Reports To:
Adult Services Team Leader Location:
Ann Arbor, MI Status:
Full‑time exempt position Schedule:
40 hrs/week, Monday‑Friday 9 a.m.–5 p.m.; rotating on‑call once or twice a month, occasionally evening or weekend shifts Starting Wage:
$49,009 per year
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Hiring Bonus • $750* (subject to conditions)
Benefits
Paid Time Off: Three weeks of vacation, sick and personal time, and an extra paid holiday every month.
Medical Benefits: Three comprehensive medical insurance plans covering self and family; Avalon also covers dental and vision insurance with no payroll premium contribution.
Life and Disability Plans: Life insurance and short‑term disability coverage for employees working 16+ hours per week, payments covered by Avalon.
403(b) Retirement Plan: Sponsored 403(b) plan through Vanguard, available to all employees.
Job Responsibilities
Provide ongoing, active outreach and creative engagement to tenants.
Conduct comprehensive assessments and help tenants develop action plans to achieve goals.
Work with tenants and Ann Arbor Housing Commission property management to coordinate eviction prevention efforts and develop housing permanency plans.
Assist tenants in developing basic life skills, including tenant rights and responsibilities and maintaining an apartment.
Provide budgeting/financial literacy support.
Negotiate and advocate with external community resources.
Link tenants to employment opportunities and skill development opportunities.
Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports.
Assist tenants with conflict resolution among tenants and neighbors.
Provide crisis intervention as needed.
Work to build community and peer support among tenants, including participation in community programming activities.
Meet documentation requirements as dictated by program need.
Supplemental Job Duties
Meet tenants where they are in their homes, in community centers, and in the larger community.
Participate in team meetings, retreats, and professional training sessions.
Participate in on‑call rotation and occasional evening and weekend shifts to support tenants when they need assistance.
Provide guidance and support for activities of daily living.
Required Qualifications
Bachelor's or Master's degree in a social or behavioral science or a relevant field, or three years of relevant experience working with individuals experiencing homelessness, mental illness, or substance use disorders.
Valid driver's license and reliable transportation.
Desired Skills And Abilities
Skilled in crisis response situations.
Strong verbal and written communication skills.
Positive and enthusiastic attitude and strong commitment toward helping those in need.
Strong organizational skills.
Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; ability to engage individuals in their current stage of change; experience or acceptance of harm reduction principles.
Formal dedication to eliminating racial inequities; ability to work effectively with diverse populations in a non‑judgmental way.
Physical Demands Employees will sit for long periods, drive vehicles with passengers, communicate via talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems. Reasonable accommodations may be provided for disabilities.
Job Details Job Title:
Support Coordinator, Dunbar Tower Reports To:
Adult Services Team Leader Location:
Ann Arbor, MI Status:
Full‑time exempt position Schedule:
40 hrs/week, Monday‑Friday 9 a.m.–5 p.m.; rotating on‑call once or twice a month, occasionally evening or weekend shifts Starting Wage:
$49,009 per year
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