Oak View Group
General Manager, Food & Beverage | Full-Time | Mobile Convention Center
Oak View Group, Mobile, Alabama, United States, 36624
General Manager, Food & Beverage | Full-Time | Mobile Convention Center
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary The
General Manager
is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full‑time and part‑time position, and ensures full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations. In addition to managing day‑to‑day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
Salary: $106,000 – $116,000 annual (bonus eligible).
Benefits (Full‑time): Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
Open until December 31, 2025.
Venue Overview The
Arthur R. Outlaw Mobile Convention Center , more commonly known as the "Mobile Convention Center", hosts a range of social events—including weddings, banquets, reunions, corporate meetings and other official functions. The Convention Center features two ballrooms, 16 meeting rooms, a lobby, two exhibition halls and outdoor terraces, covering 317,000 square feet and located near Mobile Regional Airport.
The
New Mobile Arena
is a world‑class entertainment venue for concerts, family shows, sports and cultural events. Designed with retail spaces, luxury suites, VIP clubs, premium seating, great sightlines, and dynamic acoustics, it can accommodate up to 10,000 spectators and hosts a variety of activities.
The
Saenger Theatre
is a staple in Mobile, hosting movies, plays, dance performances, concerts, and more.
Responsibilities
Ensure legal, efficient, professional, and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L statements.
Final decision‑maker on equipment purchases and leases.
Resolve conflict; provide last‑resort mediation, arbitration, and labor negotiations when applicable.
Author, review, and amend policies & procedures as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales and staffing needs, target market demographics, and point‑of‑sale to guest ratio.
Identify purchasing patterns and accurate cost of goods from historical sales and purchasing data.
Program and maintain the point‑of‑sale system to ensure accurate financial reporting, accountability tracking, and commodity levels by location.
Direct and assist managers in preparing goals and attaining them.
Provide managers with proper direction and follow up on all assignments.
Inspect operations regularly to maintain established quality standards.
Prepare required reports accurately, submit them on time, and follow up on department heads.
Develop an effective management team.
Evaluate each manager’s performance and recommend improvements.
Review and assist in menu and marketing plan development with department heads.
Establish and maintain relationships with show managers, suppliers, vendors, and the public to portray the venue positively.
Qualifications
MA or MS; BA or BS with a business‑related major.
Minimum 3–5 years management experience in the food‑related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Advanced food service sanitation training certification.
Excellent communication skills with employees, co‑workers, volunteers, management, staff, and guests.
Ability to make sound business/operations decisions quickly and under pressure.
Proficiency in English (speaking, reading, writing).
Solid working knowledge of computer applications: Microsoft Office, POS systems, time‑keeping systems.
Team‑oriented, fast‑paced, event‑driven environment skills.
In‑depth knowledge of all existing concessions and premium service locations including equipment, evacuation procedures, adjacent areas, and facility access.
Valid Food Handlers Certificate and Alcohol Service Permit if required by state or local government.
Comprehensive knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc., pertaining to Oak View Group and venue concession and premium services operations.
Basic and complex math skills.
Cash handling accuracy and responsibility.
Consistency in adhering to the highest standards of integrity, professionalism, ethics, and confidentiality.
Ability to work independently with little direction.
Experience working in a Union environment (required).
Preferred experience in a fast‑paced ballpark or stadium setting.
Preferred accounting minor or credits.
Strengthened by our Differences At Oak View Group, we believe that diversity and inclusion drive innovation, strengthen our people, improve our service, and raise our excellence. By creating environments that reflect and celebrate the diverse communities we serve, we amplify voices from all backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis—including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
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Position Summary The
General Manager
is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full‑time and part‑time position, and ensures full compliance with state and federal labor laws, sanitation and food‑related ordinances, and alcohol service regulations. In addition to managing day‑to‑day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
Salary: $106,000 – $116,000 annual (bonus eligible).
Benefits (Full‑time): Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
Open until December 31, 2025.
Venue Overview The
Arthur R. Outlaw Mobile Convention Center , more commonly known as the "Mobile Convention Center", hosts a range of social events—including weddings, banquets, reunions, corporate meetings and other official functions. The Convention Center features two ballrooms, 16 meeting rooms, a lobby, two exhibition halls and outdoor terraces, covering 317,000 square feet and located near Mobile Regional Airport.
The
New Mobile Arena
is a world‑class entertainment venue for concerts, family shows, sports and cultural events. Designed with retail spaces, luxury suites, VIP clubs, premium seating, great sightlines, and dynamic acoustics, it can accommodate up to 10,000 spectators and hosts a variety of activities.
The
Saenger Theatre
is a staple in Mobile, hosting movies, plays, dance performances, concerts, and more.
Responsibilities
Ensure legal, efficient, professional, and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L statements.
Final decision‑maker on equipment purchases and leases.
Resolve conflict; provide last‑resort mediation, arbitration, and labor negotiations when applicable.
Author, review, and amend policies & procedures as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales and staffing needs, target market demographics, and point‑of‑sale to guest ratio.
Identify purchasing patterns and accurate cost of goods from historical sales and purchasing data.
Program and maintain the point‑of‑sale system to ensure accurate financial reporting, accountability tracking, and commodity levels by location.
Direct and assist managers in preparing goals and attaining them.
Provide managers with proper direction and follow up on all assignments.
Inspect operations regularly to maintain established quality standards.
Prepare required reports accurately, submit them on time, and follow up on department heads.
Develop an effective management team.
Evaluate each manager’s performance and recommend improvements.
Review and assist in menu and marketing plan development with department heads.
Establish and maintain relationships with show managers, suppliers, vendors, and the public to portray the venue positively.
Qualifications
MA or MS; BA or BS with a business‑related major.
Minimum 3–5 years management experience in the food‑related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Advanced food service sanitation training certification.
Excellent communication skills with employees, co‑workers, volunteers, management, staff, and guests.
Ability to make sound business/operations decisions quickly and under pressure.
Proficiency in English (speaking, reading, writing).
Solid working knowledge of computer applications: Microsoft Office, POS systems, time‑keeping systems.
Team‑oriented, fast‑paced, event‑driven environment skills.
In‑depth knowledge of all existing concessions and premium service locations including equipment, evacuation procedures, adjacent areas, and facility access.
Valid Food Handlers Certificate and Alcohol Service Permit if required by state or local government.
Comprehensive knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc., pertaining to Oak View Group and venue concession and premium services operations.
Basic and complex math skills.
Cash handling accuracy and responsibility.
Consistency in adhering to the highest standards of integrity, professionalism, ethics, and confidentiality.
Ability to work independently with little direction.
Experience working in a Union environment (required).
Preferred experience in a fast‑paced ballpark or stadium setting.
Preferred accounting minor or credits.
Strengthened by our Differences At Oak View Group, we believe that diversity and inclusion drive innovation, strengthen our people, improve our service, and raise our excellence. By creating environments that reflect and celebrate the diverse communities we serve, we amplify voices from all backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis—including veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
#J-18808-Ljbffr