Black Duck Software, Inc.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Role Technical Account Manager (TAM) – lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.
Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
Culture At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives, celebrating wins together and supporting each other through challenges.
What You’ll Do
Prioritize, Escalate, and Resolve technical product Issues
Provide Industry Specific Compliance / Regulatory Guidance
Role-specific training for developers, testers, product teams, and security administrators
Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
Foster community and knowledge-sharing across customer teams and internal stakeholders
What You’ll Have
Strong knowledge of application security, APIs, and vulnerabilities
Hands‑on experience with CI/CD, DevOps, DevSecOps tools and processes
Software development experience in languages like C/C++, C#, Java, Shell, or Python
Proven ability to influence and guide customers through technical transformation
Excellent communication, relationship‑building, and project management skills
At least 7 years in a customer‑facing technical role
Ability to travel up to 25% as needed
Bachelor’s degree in Computer Science, Engineering, or a related STEM field or substitute years of experience for a degree or equivalent experience
Preferred Qualifications
Successful track record as a TAM, cybersecurity consultant, solution architect, or sales engineer in AppSec, DevOps, or DevSecOps
Security certifications (e.g., CEH, CISSP, CSSLP, Security+)
Experience with enterprise‑scale web development, and software engineering
MBA or Master’s degree in a technical or management field
Compensation Base salary range $125,300 – $188,000 USD.
Equal Employment Opportunity Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
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Role Technical Account Manager (TAM) – lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.
Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
Culture At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives, celebrating wins together and supporting each other through challenges.
What You’ll Do
Prioritize, Escalate, and Resolve technical product Issues
Provide Industry Specific Compliance / Regulatory Guidance
Role-specific training for developers, testers, product teams, and security administrators
Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
Foster community and knowledge-sharing across customer teams and internal stakeholders
What You’ll Have
Strong knowledge of application security, APIs, and vulnerabilities
Hands‑on experience with CI/CD, DevOps, DevSecOps tools and processes
Software development experience in languages like C/C++, C#, Java, Shell, or Python
Proven ability to influence and guide customers through technical transformation
Excellent communication, relationship‑building, and project management skills
At least 7 years in a customer‑facing technical role
Ability to travel up to 25% as needed
Bachelor’s degree in Computer Science, Engineering, or a related STEM field or substitute years of experience for a degree or equivalent experience
Preferred Qualifications
Successful track record as a TAM, cybersecurity consultant, solution architect, or sales engineer in AppSec, DevOps, or DevSecOps
Security certifications (e.g., CEH, CISSP, CSSLP, Security+)
Experience with enterprise‑scale web development, and software engineering
MBA or Master’s degree in a technical or management field
Compensation Base salary range $125,300 – $188,000 USD.
Equal Employment Opportunity Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
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