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Johnson & Johnson MedTech

Director External Quality Operations & OpEx

Johnson & Johnson MedTech, Titusville, New Jersey, us, 08560

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Director External Quality Operations & OpEx

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Johnson & Johnson MedTech

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Quality

Business Process Quality

People Leader

All Job Posting Locations

Horsham, Pennsylvania, United States of America

Raritan, New Jersey, United States of America

Remote (US)

Titusville, New Jersey, United States of America

Job Description Johnson & Johnson is currently recruiting

Director External Quality Operations & OpEx ! This position can be performed globally at any J&J location with a preference for Horsham, PA, Titusville or Raritan, NJ. It is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the country(s) that align with your preferred location(s).

Essential Job Duties And Responsibilities:

Act as OpEx and Quality Operations point of contact both within P&O and with other EQ personnel

Coordinate with stakeholders and platform OpEx leaders to identify opportunities to transfer transactional activity work from EQ Site Quality Leads to the EQ Quality Operations team, evaluate business case of improvement initiatives, prioritize needs/ideas, track progress, and quantify benefits realized

Continuous optimization of activities within the Quality Operations and Opex remit

Facilitate connections between platforms for opportunities, input on changes, sharing best practices, and alignment on improvement initiatives

Process owner for EQ business processes such as budget

Shape, monitor for trends, define and oversee actions from same and report EQ level metrics

Lead a team of approximately 20 people

Lead the team to foster growth and learning, enabling them to perform at their optimum. Provide support in items that require input, clarification or escalation

Provide oversight of EQ personnel engaged in the management and execution of EQ Quality Operations activities

Ensure that the EQ quality process and systems used to support Quality Operations activities are adhered to and maintained

Manage quality compliance risks as well as business needs

Ensure issues are escalated to senior management where appropriate

Develop and foster an environment of innovative thinking and learning, through project management, benchmarking methods, training programs, the use of Process Excellence tools, and monitoring of progress

Perform related duties as assigned by supervisor

Maintain compliance with all company policies and procedures

Minimum Qualification Education

Bachelor’s Degree in engineering, science, or an equivalent technical discipline

Required

A minimum of 10 years working in a regulated environment

Detailed knowledge of current Good Manufacturing Practices related to pharmaceutical production

Ability to effectively apply project management tools and lean methodologies when leading projects and programs is required

Excellent leadership skills, self-starting/motivated with highly developed interpersonal and teamwork skills

Ability to quickly process and communicate complex information and make critical decisions with limited information

Experience influencing or persuading others to accept new ideas, approaches or concepts or gains alignment on divergent issues with limited guidance

Experience with External Quality processes and procedures

Understands and shapes strategic objectives of the External Quality organization and finds ways to implement these strategies in daily activities. Helps others understand and apply organizational objectives

Is viewed as a trusted partner across the business, anticipates additional needed relationships and proactively takes actions; leverages relationships; develops strategic alliances

Proven ability in leading teams

Exceptional creative and critical thinking, excellent decision-making and analytical abilities are required

Big picture orientation with attention to detail and results oriented are required

Ability to work in a matrix and multi-cultural environment required

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Proficiency in English is required

Excellent computer proficiency e.g. MS Office, SAP

Excellent analytical skill to identify gaps and root causes of issues and think out of the box to develop a solution

Must be able to work independently with minimum supervision to meet tight deadlines and maintain a positive attitude

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills Preferred Skills Business Alignment, Business Process Management (BPM), Business Requirements Analysis, Compliance Management, Developing Others, Fact-Based Decision Making, Inclusive Leadership, ISO 9001, Leadership, Managerial Courage, Process Governance, Process Optimization, Quality Control (QC), Quality Standards, Quality Validation, Resource Management, Six Sigma, Standard Operating Procedure (SOP), Tactical Thinking

Pay Range $146,000–$251,850 USD

Benefits Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Eligibility to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)) and the long-term incentive program. Time off benefits: Vacation –120 hours per calendar year, Sick time –40 hours per calendar year (56 hours for Washington), Holiday pay –13 days per calendar year, Work Personal and Family Time – up to 40 hours per calendar year, Parental Leave –480 hours, Condolence Leave –30 days, Caregiver Leave –10 days, Volunteer Leave –4 days, Military Spouse Time-Off –80 hours. Additional information can be found through https://www.careers.jnj.com/employee-benefits

Seniority Level Not Applicable

Employment Type Full-time

Job Function Quality Assurance

Industry Hospitals and Health Care

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