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Entegra

Senior Manager, Client Enrollment & Adoption

Entegra, Virginia, Minnesota, United States, 55792

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Senior Manager, Client Enrollment & Adoption Entegra is seeking a

Senior Manager, Client Enrollment & Adoption

to join the Independent Business segment. This role bridges the gap between initial setup and long‑term engagement, using scalable tools and proactive strategies to drive adoption of Entegra’s offerings.

Remote Position This is a remote position with candidate residing in Eastern or Central time zone.

What You’ll Do

Manage the client enrollment process from setup to activation

Deliver scalable adoption resources (guides, videos, tooltips)

Monitor early usage and flag clients needing support

Collaborate with internal teams to improve the client journey

Maintain enrollment documentation and assist with playbooks and templates

What We Offer Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training.

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

What You Bring

Strong communication and organizational skills

Experience with CEM (CRM) systems and digital engagement tools

Ability to manage multiple clients and prioritize effectively

Knowledge of client lifecycle management and adoption strategies

Analytical skills to track metrics and identify trends

Experience in procurement, hospitality, foodservice, SaaS, or related industries preferred

Advanced proficiency with CRM (CEM), client success, and workflow management platforms

Demonstrated ability to develop and deliver training materials or client‑facing resources

Project management certification or experience leading cross‑functional initiatives

Previous experience with data analysis, reporting, and client segmentation tools

Proven track record of driving client adoption and engagement in a B2B or B2C environment

Experience collaborating with sales, marketing, and distribution teams

Strong problem‑solving skills and ability to adapt in a fast‑paced, evolving environment

Commitment to continuous improvement and innovation in client experience

Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Requirements

Minimum Education Requirement – Bachelor’s Degree or equivalent experience

Minimum Management Experience – 5 Years

Minimum Functional Experience – 5 Years

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