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Insight Global

CSG Billing Design Analyst

Insight Global, Saint Louis, Missouri, United States, 63146

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Consultant Engagement Lead and Account Manager, Talent Solutions and Professional Services at Insight Global Base pay range

$30.00/hr - $38.50/hr

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Must Haves:

3-5 years' experience as a Billing Analyst/Business Analyst

Strong Attention to Detail, Strong Work Ethic

Knowledge of SQL

CSG experience

CSG refers to

CSG Systems International , a leading provider of

telecom billing and customer management software . It’s widely used by cable and telecom companies (e.g., Charter, Comcast) to manage

billing, rating, charging, and invoicing

for services like broadband, voice, and video.

Plusses:

Telecommunications Experience

Role of CSG for a Billing Analyst A Billing Analyst working with CSG typically:

Configures and validates billing data

in the CSG platform.

Processes invoices and account migrations , ensuring accuracy across systems.

Troubleshoots billing exceptions

and resolves discrepancies between CSG and other systems (e.g., Siebel).

Uses SQL and reporting tools

to analyze billing records and support audits.

Collaborates with QA and implementation teams

to maintain compliance and improve workflows.

Why It’s Important CSG is critical in telecom because:

It supports

complex billing models

(prepaid, postpaid, hybrid).

Ensures

accurate revenue recognition

and compliance with telecom regulations.

Integrates with other systems like

Siebel, ICOMS , and ERP tools for end-to-end billing.

Day-to-Day Insight Global is hiring for a Billing Analyst to join their Billing Design Team to sit onsite in St. Louis, MO for a large, telecommunication company for $30-$38.50 an hour. This person will be working within the internal product catalog and marketing worksheets to help navigate business requirements. This analyst will be assisting with the Siebel catalog work from an offer and service code setup and configuration perspective. Furthermore, they will also be working closely the implementation team and all levels of management. The ideal candidate will have experience working within a telecommunications environment, CSG knowledge, and strong attention to detail. This team sits 4 days onsite in Maryland Heights, MO and 1 day remote.

Overall Role Summary A Billing Analyst using CSG handles customer billing tasks. They migrate accounts, check and fix billing data, process invoices, and resolve billing issues. They also communicate with customers and teams to make sure bills are accurate and delivered on time. The role is a mix of data entry, problem‑solving, and customer support.

Seniority level Mid-Senior level

Employment type Contract

Job function Accounting/Auditing

Industries Telecommunications

Benefits

Medical insurance

Vision insurance

401(k)

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