Hilton Grand Vacations
Overview
Hilton Grand Vacations is seeking an
*In House Marketing Rep
to generate leads and book qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. Benefits
Hourly pay plus commission Medical, Dental, and Vision benefits starting on Day 1 Generous Vacation Time Off Program Paid Sick Time GO Hilton Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program – purchase shares at a discounted rate Tuition reimbursement programs Recognition Programs and Rewards Internal Growth and Career Pathing Responsibilities
Conduct pre‑arrival calls to owners, renters, and exchangers and confirm appointments to ensure tour reservations and improve show rate. Complete required paperwork accurately and completely for each tour and check availability to avoid overbooking tour waves. Ensure guests meet minimum eligibility for gifts and promote a courtesy tour following gifting procedures to meet monthly costs. Provide location‑related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information and distribute only HGV‑authorized information, collateral, and materials. Maintain location operating standards and carry out all other reasonable requests by management that one is capable of performing. Contact appropriate management with any guest issues. Schedule Details
Our Marketing Concierge will work a flexible schedule to include weekends and holidays. Qualifications
Experience in customer service for at least a year is vital. Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry. Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications. Professional verbal, interpersonal, guest relations, and etiquette skills displayed in person, in written form, and on the telephone. Proficiency in English required (speak, read, write). It would be advantageous to have: 2+ years experience selling and booking tours, activities, concierge services. 1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing. Equal Opportunity
We are an equal opportunity employer and value diversity at Hilton Grand Vacations. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Hilton Grand Vacations is seeking an
*In House Marketing Rep
to generate leads and book qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. Benefits
Hourly pay plus commission Medical, Dental, and Vision benefits starting on Day 1 Generous Vacation Time Off Program Paid Sick Time GO Hilton Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program – purchase shares at a discounted rate Tuition reimbursement programs Recognition Programs and Rewards Internal Growth and Career Pathing Responsibilities
Conduct pre‑arrival calls to owners, renters, and exchangers and confirm appointments to ensure tour reservations and improve show rate. Complete required paperwork accurately and completely for each tour and check availability to avoid overbooking tour waves. Ensure guests meet minimum eligibility for gifts and promote a courtesy tour following gifting procedures to meet monthly costs. Provide location‑related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information and distribute only HGV‑authorized information, collateral, and materials. Maintain location operating standards and carry out all other reasonable requests by management that one is capable of performing. Contact appropriate management with any guest issues. Schedule Details
Our Marketing Concierge will work a flexible schedule to include weekends and holidays. Qualifications
Experience in customer service for at least a year is vital. Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry. Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications. Professional verbal, interpersonal, guest relations, and etiquette skills displayed in person, in written form, and on the telephone. Proficiency in English required (speak, read, write). It would be advantageous to have: 2+ years experience selling and booking tours, activities, concierge services. 1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing. Equal Opportunity
We are an equal opportunity employer and value diversity at Hilton Grand Vacations. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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