Chetola Resort & Conference Center
Restaurant Manager
Chetola Resort & Conference Center, Blowing Rock, North Carolina, United States, 28605
Join to apply for the
Restaurant Manager
role at
Chetola Resort & Conference Center .
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, it is a luxury haven where adventure meets tranquility, blending refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award‑winning dining, spa indulgence, and family‑friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.
The Role Chetola Resort is seeking a
disciplined ,
visionary , and
service‑obsessed
Restaurant Manager to lead Timberlake’s Restaurant. This is not simply a supervisory role—it is a chance to raise the bar of excellence and set the gold standard for dining in the High Country.
The Restaurant Manager will oversee all front‑of‑house operations and partner closely with the Executive Chef and resort leadership team. The leader will
set, communicate, and enforce service standards ; build and sustain a culture of accountability and pride; and create a guest experience that is as precise as it is warm. With two Assistant Restaurant Managers as direct partners, the Restaurant Manager will ensure every shift, every table, and every detail reflects the polish and professionalism of a luxury resort.
What You’ll Do Standards of Excellence & Guest Experience
Establish, implement, and uphold the highest service standards across the restaurant, bar, and patio dining areas
Lead by example—consistently demonstrating flawless service execution, refined presentation, and professional guest engagement
Train, coach, and require staff to maintain consistency in the details that define guest experience—from perfectly set tables to polished glassware and aligned chairs
Inspect dining rooms and outdoor dining area continuously to ensure standards are not only met but exceeded
Culture, Leadership & Accountability
Build and nurture a culture rooted in pride, teamwork, and professionalism
Inspire, motivate, and recognize staff while holding each team member accountable to expectations
Partner with Assistant Restaurant Managers to deliver consistent coaching, enforce discipline where necessary, and reward excellence
Champion communication, creating a workplace where staff feel both supported and challenged to grow
Operational Leadership
Oversee daily operations with precision, including scheduling, floor management, and shift readiness
Ensure accurate POS usage, cash handling, and financial reporting
Manage inventory and vendor relationships to maintain a well‑stocked, organized, and efficient front‑of‑house
Lead the execution of private dining and holiday events with the same attention to detail as à la carte service
Collaboration & Financial Stewardship
Partner closely with the Executive Chef to ensure seamless service, strong communication, and aligned priorities
Monitor and manage labor and cost controls, balancing efficiency with service excellence
Collaborate on menu development, wine and beverage programs, and seasonal promotions
Ensure compliance with all ABC laws, health codes, and safety standards
Attention to Detail in Action
Tabletop precision: Salt on the right, pepper on the left, condiments aligned, and flatware spotless
Glassware gleam: Zero fingerprints, water spots, or streaks
Chair alignment: Dining rooms and outdoor patio area presented with uniform spacing and order
Uniform standards: Crisp, clean attire with polished shoes
Menu presentation: Clean, smudge‑free menus delivered with consistent greetings
Service flow: Food and beverages timed and presented consistently, never rushed and never delayed
About You
A proven leader with a track record of successfully managing upscale dining or resort restaurants
Skilled at building culture—you know how to inspire, motivate, and hold people accountable in equal measure
Relentless about standards of excellence, with an eye for detail that never wavers
Calm under pressure, solutions‑oriented, and energized by busy service environments
A natural coach and mentor who thrives on developing strong, service‑driven teams
Requirements
Minimum 5 years of restaurant management experience; upscale or resort dining experience strongly preferred
Demonstrated success in setting and maintaining high service standards and building team culture
Strong knowledge of food and beverage service, wine service, and health/safety regulations
Proficiency with POS systems and financial reporting
Availability to work evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 40 lbs
Why Chetola
Lead a signature dining experience at one of the most recognized resorts in the Blue Ridge Mountains
Play a pivotal role in shaping service culture and guest experience during an exciting era of growth and renewal
Join a leadership team that values accountability, detail, and authentic hospitality
Competitive salary based on experience
Comprehensive benefits offered to full‑time eligible employees, including health, dental, vision, supplemental coverage, PTO, and on‑property perks
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Location & Compensation
Hudson, NC – $18,000.00 to $60,000.00
Boone, NC – $150,000.00 to $200,000.00
Location: Hudson, NC Salary: $18,000.00 – $60,000.00 Location: Boone, NC Salary: $150,000.00 – $200,000.00 Posted: 2 months ago
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
#J-18808-Ljbffr
Restaurant Manager
role at
Chetola Resort & Conference Center .
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, it is a luxury haven where adventure meets tranquility, blending refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award‑winning dining, spa indulgence, and family‑friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.
The Role Chetola Resort is seeking a
disciplined ,
visionary , and
service‑obsessed
Restaurant Manager to lead Timberlake’s Restaurant. This is not simply a supervisory role—it is a chance to raise the bar of excellence and set the gold standard for dining in the High Country.
The Restaurant Manager will oversee all front‑of‑house operations and partner closely with the Executive Chef and resort leadership team. The leader will
set, communicate, and enforce service standards ; build and sustain a culture of accountability and pride; and create a guest experience that is as precise as it is warm. With two Assistant Restaurant Managers as direct partners, the Restaurant Manager will ensure every shift, every table, and every detail reflects the polish and professionalism of a luxury resort.
What You’ll Do Standards of Excellence & Guest Experience
Establish, implement, and uphold the highest service standards across the restaurant, bar, and patio dining areas
Lead by example—consistently demonstrating flawless service execution, refined presentation, and professional guest engagement
Train, coach, and require staff to maintain consistency in the details that define guest experience—from perfectly set tables to polished glassware and aligned chairs
Inspect dining rooms and outdoor dining area continuously to ensure standards are not only met but exceeded
Culture, Leadership & Accountability
Build and nurture a culture rooted in pride, teamwork, and professionalism
Inspire, motivate, and recognize staff while holding each team member accountable to expectations
Partner with Assistant Restaurant Managers to deliver consistent coaching, enforce discipline where necessary, and reward excellence
Champion communication, creating a workplace where staff feel both supported and challenged to grow
Operational Leadership
Oversee daily operations with precision, including scheduling, floor management, and shift readiness
Ensure accurate POS usage, cash handling, and financial reporting
Manage inventory and vendor relationships to maintain a well‑stocked, organized, and efficient front‑of‑house
Lead the execution of private dining and holiday events with the same attention to detail as à la carte service
Collaboration & Financial Stewardship
Partner closely with the Executive Chef to ensure seamless service, strong communication, and aligned priorities
Monitor and manage labor and cost controls, balancing efficiency with service excellence
Collaborate on menu development, wine and beverage programs, and seasonal promotions
Ensure compliance with all ABC laws, health codes, and safety standards
Attention to Detail in Action
Tabletop precision: Salt on the right, pepper on the left, condiments aligned, and flatware spotless
Glassware gleam: Zero fingerprints, water spots, or streaks
Chair alignment: Dining rooms and outdoor patio area presented with uniform spacing and order
Uniform standards: Crisp, clean attire with polished shoes
Menu presentation: Clean, smudge‑free menus delivered with consistent greetings
Service flow: Food and beverages timed and presented consistently, never rushed and never delayed
About You
A proven leader with a track record of successfully managing upscale dining or resort restaurants
Skilled at building culture—you know how to inspire, motivate, and hold people accountable in equal measure
Relentless about standards of excellence, with an eye for detail that never wavers
Calm under pressure, solutions‑oriented, and energized by busy service environments
A natural coach and mentor who thrives on developing strong, service‑driven teams
Requirements
Minimum 5 years of restaurant management experience; upscale or resort dining experience strongly preferred
Demonstrated success in setting and maintaining high service standards and building team culture
Strong knowledge of food and beverage service, wine service, and health/safety regulations
Proficiency with POS systems and financial reporting
Availability to work evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 40 lbs
Why Chetola
Lead a signature dining experience at one of the most recognized resorts in the Blue Ridge Mountains
Play a pivotal role in shaping service culture and guest experience during an exciting era of growth and renewal
Join a leadership team that values accountability, detail, and authentic hospitality
Competitive salary based on experience
Comprehensive benefits offered to full‑time eligible employees, including health, dental, vision, supplemental coverage, PTO, and on‑property perks
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
Location & Compensation
Hudson, NC – $18,000.00 to $60,000.00
Boone, NC – $150,000.00 to $200,000.00
Location: Hudson, NC Salary: $18,000.00 – $60,000.00 Location: Boone, NC Salary: $150,000.00 – $200,000.00 Posted: 2 months ago
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
#J-18808-Ljbffr