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California Governor's Office of Emergency Services

Telecommunications Systems Technician III

California Governor's Office of Emergency Services, Sacramento, California, United States, 95828

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California Governor's Office of Emergency Services provided pay range This range is provided by California Governor's Office of Emergency Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team.

About the Opportunity:

Under the direction of the Telecommunications Systems Opertions Supervisor (TSOS I), the Telecommunications Systems Technician III (TST III) is responsible for responding to and resolving the most critical and complex public safety communications problems for State Agency clients. The Telecommunications Systems Technician III (TST III) will also have lead responsibility over one or more technicians and may act as the area supervisor in their absence. Incumbents perform the full range of technician responsibilities required to ensure the continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex.

The duties are performed by following Federal Communications Commission (FCC) rules and regulations; utilizing at a minimum, office‑provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co‑workers to resolve issues and collaborate. In a lead capacity, incumbents will plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served.

The Telecommunications Systems Technician III (TST III) will maintain a professional and team‑centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Traveling to and working in remote locations, high elevations, and inclement weather conditions may be required.

Applications are scheduled to be released to the hiring manager after the following dates:

November 17th, 2025

December 1st, 2025

December 15th, 2025

You will find additional information about the job in the

Duty Statement .

Click 'Apply Now' to read the official job bulletin and apply.

Desirable Qualifications:

Minimum 2 years of hands‑on experience in a Network Operations Center (NOC) or telecommunications support role

Detail Oriented with excellent communication and documentation skills, including the ability to write incident and escalation reports

Industry certifications such as CompTIA Network+, Cisco CCNA, or JNCIA

Working knowledge of California Public Utilities Commission (CPUC) compliance standards

Understanding of Cal/OSHA safety protocols, especially when working around telecom infrastructure

Experience using network and system monitoring tools (e.g., SolarWinds, Nagios, Zabbix, Netcool)

Experience with VoIP, SIP, and unified communications systems

Familiarity with state and federal telecom regulations, including FCC and E911 requirements

Knowledge and experience with ticketing systems (Specifically: Service Now Application)

Knowledge and experience with Microwave Communications Systems

Associate degree in Telecommunications, Computer Science, Networking, or related field preferred

Scripting or automation experience (Python, PowerShell, or Bash)

Strong understanding of Layer 1–3 networking protocols (TCP/IP, Ethernet, BGP, OSPF, MPLS)

Ability to troubleshoot and resolve issues related to:

Fiber and copper circuits (T1, DS3, OCx, Ethernet over Fiber)

Optical transport (DWDM, CWDM, SONET)

Router and switch configuration (Cisco, Juniper, etc.)

Working Conditions:

In Office:

This position supports and manages the day‑to‑day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV PULL Program:

Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Department Information:

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team‑oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Public Safety Communications (PSC) serves the state of California by providing public safety communications to the state’s first responders and oversight of the 9‑1‑1 system to the people of California. The PSC is dedicated to the preservation and protection of human life and public safety by delivering reliable and dependable communication services keeping the public connected during times of crisis.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here:

Logistics Management | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

Free Parking

On‑site Gym and Locker room

Electric Carport

Excellent CalPERS state pension plan

401(k) and 457(b) Plans

Flexible Schedules

Generous paid time off

Health, dental & vision insurance for the employee or the employee's family

Investment in careers development

Located near many local eateries, financial institutions, and the Light Rail Station

Questions about the application process?

Email a recruiter at Talent@caloes.ca.gov and reference

JC-497649

Seniority level

Associate

Employment type

Full‑time

Job function

Other

Industries

Public Safety and Telecommunications

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