Connecticut Department of Administrative Services is hiring: Office Assistant(Of

Office Assistant

Agency: State of Connecticut, Department of Mental Health and Addiction Services (DMHAS)
Location: Middletown, CT
Date Opened: 11/6/2025
Close Date: 11/12/2025
Salary: $48,365 - $63,456/year (New State employees start at minimum rate)
Position Type: Full-time, 40 hours per week (First Shift 8:00 A.M. - 4:30 P.M., Monday - Friday)

Position Number: 140713 (anticipated 89436)

Position Highlights

• Full-Time (40 Hours) / First Shift (8:00 A.M. - 4:30 P.M.) – Monday to Friday
• Facility: Whiting Forensic Hospital (WFH)
• Address: 70 O'Brien Drive, Middletown

What's In It For You

• State Employee Benefits Overview
• Professional growth and development opportunities
• Healthy work/life balance

Discover the Opportunity

• Be part of a comprehensive team of caring professionals
• Provide support that improves lives of those we serve
• Assist clients to achieve success
• Make a difference in the public sector
• Work in a collaborative team environment

About Us

DMHAS is a health care agency whose mission is to promote overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

Mission of Whiting Forensic Hospital

Provides high quality, comprehensive, individualized treatment and evaluation services for patients with mental health conditions involved in the criminal justice system or not yet ready to be treated in less restrictive settings, with full respect for civil and human rights.

Please Note

• Comprehensive medical examination and drug screening required upon conditional offer.
• All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

Selection Plan

For assistance in applying, see Applicant Tips and Applicant Toolkit.

Before You Apply

• Meet Minimum Qualifications; must meet by closing date.
• Educational Credits: Accurate listing of degrees; foreign credentials must be documented.
• Resume Policy: Resumes not accepted in initial application; additional documentation may be required later.
• Preferred Shift/Location: Indicate willing locations/ shifts.
• Timely Submission: All materials must be received by deadline.
• Salary Calculations: Specify differences among branches.
• Note: Apply only via official State Online Employment Center.

After You Apply

• Referral Questions: Must be completed by expiration date.
• Prepare for interview by reviewing guide.
• Stay connected: Check JobAps Personal Status Board.
• This vacancy may be used for future vacancies in this job class.
• Position will be filled per contractual language and employment rules; candidates must comply with State Code of Ethics.

Questions?

For updates, check Personal Status Board and FAQs. Contact Nicole Frascatore at Nicole.Frascatore@ct.gov for recruitment process questions.

Purpose of Job Class (Nature of Work)

In a state agency, this class is accountable for independently performing a full range of general clerical functions or carrying out responsibility for flow and completion of clerical work in an assigned area.

Examples of Duties

• TYPING
  • Types various materials; enters and retrieves data on computers, tablets, and other electronic equipment.
• FILING
  • Sets up and maintains office procedures, filing, indexing systems and forms for own use.
• CORRESPONDENCE
  • Composes routine correspondence.
• REPORT WRITING
  • Compiles and generates recurrent technical, statistical or financial reports requiring judgment in selection and presentation of data.
• INTERPERSONAL
  • Provides general information and referral services to citizens or colleagues.
  • Applies agency policies, state statutes, regulations to determine case status or assist requests.
  • May lead lower-level employees in assigned clerical functions.
• PROCESSING
  • Maintains calendars of due dates; initiates recurring work or special projects.
  • Processes documents determining routine case status; exercises discretion to follow procedures, verify information, and solicit additional info as required.
  • Processes purchase requisitions, purchase orders, prepares payment lists, billing invoices.
  • Receives shipments; matches invoices to purchase orders.
  • Maintains files, journals, account ledgers; posts credits, expenditures, interest, etc.
  • Calculates payments, costs, discounts and adjustments.
  • Receives funds and prepares for deposit.
  • Maintains inventory; orders supplies.
  • Uses electronic equipment to perform job functions.
• Perform related duties as required.

Knowledge, Skills, and Ability

• Knowledge of office systems and procedures, proper telephone usage, filing.
• Skills: interpersonal skills; oral and written communication; performing arithmetical computations.
• Ability to perform full range of clerical tasks; operate computers tablets and other electronic equipment; operate office suite software; schedule and prioritize workflow; read and interpret complex instructions.

Minimum Qualifications – General Experience

Two (2) years of general clerical work experience.

Minimum Qualifications – Substitutions Allowed

College training may substitute for general experience: fifteen (15) semester hours equate to one-half (1/2) year of experience, up to a maximum of two (2) years.

Preferred Qualifications

• Experience with Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
• Experience managing both physical and electronic patient records.
• Experience providing customer service (written, verbal, electronic communications).
• Experience working in a fast-paced office environment.
• Experience reviewing employee time and attendance records.
• Experience communicating, reading, comprehending, and applying regulations and procedural guidelines.
• Experience filing, copying, faxing, scanning.

Special Requirements

Persons supervising or observing inmates or custodial individuals must possess a high school diploma or GED certification by time of permanent appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.

Apply

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative