People First Service Center
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60073849
People First Service Center, Ocala, Florida, United States, 34470
Overview
CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60073849 Date: Oct 8, 2025 Requisition No: 862732 | Agency: Children and Families | Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60073849 | Pay Plan: SES | Position Number: 60073849 | Posting Closing Date: 08/27/2024 Location: Ocala, Florida | Open Competitive The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. About the role: This position performs advanced professional work supervising and directing the work of child protective investigators and support staff, with a focus on communication, motivation, training and evaluation of employees. What you will do
Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. Develop performance standards and ensure investigators understand and meet expectations; review standards and plan for continuous improvement. Provide coaching and feedback on performance, including acknowledging outstanding work and suggesting improvements. Evaluate employees against established standards and take corrective action when needed. Promote career development by ensuring proper training and leading cross-training efforts on differential investigative skills. Review casework, assessments and safety plans with investigators; provide consultation to assure quality, clarity and proper documentation. Use management tools in information systems to monitor open cases and manage workflow to meet timelines and prevent backlog. Ensure CPI operations comply with legislative authority and applicable federal and state rules and regulations. Identify improvements and implement adjustments to enhance program effectiveness and efficiency. Engage in hiring, promotion, discipline and dismissal processes as appropriate. Collect, analyze, and report data regarding child protective investigations. Establish and maintain cooperative relationships with community-based providers, legal services, law enforcement, medical, schools and other resources. Ensure effective communication with deaf or hard-of-hearing customers and manage related service records and training needs as required by ADA/Section 504. Qualifications
Bachelor’s degree (degree must be conferred at the time of application). Bachelor’s or master’s degree in social work or related field preferred. At least 2 years in child welfare, with preference for experience in child abuse investigations. Current/Active Florida Child Protective Investigator Certification from the Florida Certification Board. Must be trained and practicing Florida's Safety Practice method. Valid Driver License; must possess a private vehicle for daily work activities with proof of vehicle registration and insurance; employer provides a Vehicle Insurance Allowance. Knowledge, Skills, and Abilities
Knowledge of theories and practice in child protection and professional ethics related to child protection and counseling. Knowledge of family-centered interview and counseling techniques; interviewing and observation techniques. Ability to consider child development in placement decisions; recognize indicators of abuse and neglect. Ability to conduct risk and safety investigations; plan, organize and coordinate work assignments. Ability to understand and apply laws, rules, regulations, policies and procedures; effectively listen and communicate; maintain well-executed case files. Ability to establish and maintain effective working relationships and utilize computer systems; write accurate investigative reports. Candidate Profile (application)
Complete the application in its entirety; include supervisor names and contact numbers for all periods of employment. Account for and explain any gaps in employment; provide verifiable information to meet minimum qualifications. Avoid statements like "See Resume" in lieu of work history. If you experience problems applying online, contact the People First Service Center at (877) 562-7287. Additional Information/Requirements
This position requires night, weekend, and holiday work and is designated as an essential position. Incumbents may be required to work during emergencies or disasters and may work outside normal hours. Incumbents may be exposed to hazardous conditions in the field. Benefits
Benefits of working for the State of Florida include a competitive total compensation package. For a complete list of benefits, visit www.mybenefits.myflorida.com. About Department of Children and Families
Mission:
The department works to protect the vulnerable, promote strong and economically self-sufficient families, and advance recovery and resiliency. Vision:
A highly skilled workforce delivering focused, high-quality service in partnership with community stakeholders. Values:
Integrity, accountability, diversity, learning, and excellence in outcomes. To learn more, visit https://www.myflfamilies.com/ Additional notices
If you are a retiree of the Florida Retirement System, check how re-employment affects benefits. The position will perform tasks in accordance with applicable laws, rules, policies, and requirements. We hire U.S. citizens and lawfully authorized aliens. Enrollment in the State of Florida Direct Deposit Program is required within 30 calendar days of appointment. SELECTIVE SERVICE:
Male candidates must be registered with the Selective Service System prior to hire. More information at http://www.sss.gov. BACKGROUND SCREENING REQUIREMENT:
Applicants must complete a state and national criminal history check before beginning employment, including fingerprinting through FDLE and FBI; additional local checks may apply. Background results must be approved before employment begins. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and prohibits discrimination or violence in the workplace. Reasonable accommodations for applicants with disabilities are available upon request. The State supports a drug-free workplace; all employees may be subject to drug testing under applicable law. For assistance, call the People First Service Center at (877) 562-7287, Monday through Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60073849 Date: Oct 8, 2025 Requisition No: 862732 | Agency: Children and Families | Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60073849 | Pay Plan: SES | Position Number: 60073849 | Posting Closing Date: 08/27/2024 Location: Ocala, Florida | Open Competitive The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. About the role: This position performs advanced professional work supervising and directing the work of child protective investigators and support staff, with a focus on communication, motivation, training and evaluation of employees. What you will do
Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. Develop performance standards and ensure investigators understand and meet expectations; review standards and plan for continuous improvement. Provide coaching and feedback on performance, including acknowledging outstanding work and suggesting improvements. Evaluate employees against established standards and take corrective action when needed. Promote career development by ensuring proper training and leading cross-training efforts on differential investigative skills. Review casework, assessments and safety plans with investigators; provide consultation to assure quality, clarity and proper documentation. Use management tools in information systems to monitor open cases and manage workflow to meet timelines and prevent backlog. Ensure CPI operations comply with legislative authority and applicable federal and state rules and regulations. Identify improvements and implement adjustments to enhance program effectiveness and efficiency. Engage in hiring, promotion, discipline and dismissal processes as appropriate. Collect, analyze, and report data regarding child protective investigations. Establish and maintain cooperative relationships with community-based providers, legal services, law enforcement, medical, schools and other resources. Ensure effective communication with deaf or hard-of-hearing customers and manage related service records and training needs as required by ADA/Section 504. Qualifications
Bachelor’s degree (degree must be conferred at the time of application). Bachelor’s or master’s degree in social work or related field preferred. At least 2 years in child welfare, with preference for experience in child abuse investigations. Current/Active Florida Child Protective Investigator Certification from the Florida Certification Board. Must be trained and practicing Florida's Safety Practice method. Valid Driver License; must possess a private vehicle for daily work activities with proof of vehicle registration and insurance; employer provides a Vehicle Insurance Allowance. Knowledge, Skills, and Abilities
Knowledge of theories and practice in child protection and professional ethics related to child protection and counseling. Knowledge of family-centered interview and counseling techniques; interviewing and observation techniques. Ability to consider child development in placement decisions; recognize indicators of abuse and neglect. Ability to conduct risk and safety investigations; plan, organize and coordinate work assignments. Ability to understand and apply laws, rules, regulations, policies and procedures; effectively listen and communicate; maintain well-executed case files. Ability to establish and maintain effective working relationships and utilize computer systems; write accurate investigative reports. Candidate Profile (application)
Complete the application in its entirety; include supervisor names and contact numbers for all periods of employment. Account for and explain any gaps in employment; provide verifiable information to meet minimum qualifications. Avoid statements like "See Resume" in lieu of work history. If you experience problems applying online, contact the People First Service Center at (877) 562-7287. Additional Information/Requirements
This position requires night, weekend, and holiday work and is designated as an essential position. Incumbents may be required to work during emergencies or disasters and may work outside normal hours. Incumbents may be exposed to hazardous conditions in the field. Benefits
Benefits of working for the State of Florida include a competitive total compensation package. For a complete list of benefits, visit www.mybenefits.myflorida.com. About Department of Children and Families
Mission:
The department works to protect the vulnerable, promote strong and economically self-sufficient families, and advance recovery and resiliency. Vision:
A highly skilled workforce delivering focused, high-quality service in partnership with community stakeholders. Values:
Integrity, accountability, diversity, learning, and excellence in outcomes. To learn more, visit https://www.myflfamilies.com/ Additional notices
If you are a retiree of the Florida Retirement System, check how re-employment affects benefits. The position will perform tasks in accordance with applicable laws, rules, policies, and requirements. We hire U.S. citizens and lawfully authorized aliens. Enrollment in the State of Florida Direct Deposit Program is required within 30 calendar days of appointment. SELECTIVE SERVICE:
Male candidates must be registered with the Selective Service System prior to hire. More information at http://www.sss.gov. BACKGROUND SCREENING REQUIREMENT:
Applicants must complete a state and national criminal history check before beginning employment, including fingerprinting through FDLE and FBI; additional local checks may apply. Background results must be approved before employment begins. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and prohibits discrimination or violence in the workplace. Reasonable accommodations for applicants with disabilities are available upon request. The State supports a drug-free workplace; all employees may be subject to drug testing under applicable law. For assistance, call the People First Service Center at (877) 562-7287, Monday through Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
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