NYC Department of Health and Mental Hygiene
Administrative Coordinator, Bureau of Food Safety and Community Sanitation
NYC Department of Health and Mental Hygiene, New York, New York, us, 10261
Overview
Administrative Coordinator, Bureau of Food Safety and Community Sanitation (BFSCS) at the NYC Department of Health and Mental Hygiene (DOHMH). The BFSCS protects the public, including NYC's most vulnerable citizens, from hazards that may pose a threat to health or safety. DOHMH aims to inspect food establishments and related facilities to safeguard public health. Responsibilities
Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries. Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director. Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, guiding customers on required documentation. Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control. Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff. Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations. Collaborate with Human Resources regarding personnel matters such as training and documentation. Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs. Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation. Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues. Assist with additional administrative duties and special projects as assigned to support the program. Qualifications
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; or A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; Education and/or experience equivalent to the above, with substituted credits allowed for experience, and the one year of administrative or supervisory experience as described above. Residency requirement rules and additional information are included below. Salary
$59,715.00 – $68,672.00 Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected status or protected characteristics. Residency: NYC residency is generally required within 90 days of appointment. Some employees may be eligible to reside in neighboring counties depending on title and service history. Program: This position may be open to the 55-a Program for qualified persons with a disability. Indicate interest on resume/cover letter. DOHMH is an equal opportunity employer committed to access and reasonable accommodation for applicants; for accommodation requests contact the Office of Equal Employment Opportunity.
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Administrative Coordinator, Bureau of Food Safety and Community Sanitation (BFSCS) at the NYC Department of Health and Mental Hygiene (DOHMH). The BFSCS protects the public, including NYC's most vulnerable citizens, from hazards that may pose a threat to health or safety. DOHMH aims to inspect food establishments and related facilities to safeguard public health. Responsibilities
Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries. Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director. Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, guiding customers on required documentation. Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control. Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff. Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations. Collaborate with Human Resources regarding personnel matters such as training and documentation. Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs. Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation. Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues. Assist with additional administrative duties and special projects as assigned to support the program. Qualifications
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; or A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above; Education and/or experience equivalent to the above, with substituted credits allowed for experience, and the one year of administrative or supervisory experience as described above. Residency requirement rules and additional information are included below. Salary
$59,715.00 – $68,672.00 Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected status or protected characteristics. Residency: NYC residency is generally required within 90 days of appointment. Some employees may be eligible to reside in neighboring counties depending on title and service history. Program: This position may be open to the 55-a Program for qualified persons with a disability. Indicate interest on resume/cover letter. DOHMH is an equal opportunity employer committed to access and reasonable accommodation for applicants; for accommodation requests contact the Office of Equal Employment Opportunity.
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