NovaCare Rehabilitation
Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation, Odenton, Maryland, United States, 21113
Medical Front Office - Patient Service Specialist
Join to apply for the
Medical Front Office - Patient Service Specialist
role at
NovaCare Rehabilitation .
Position:
Medical Front Office - Patient Service Specialist Location:
Odenton, MD Type of Employment:
Full-time Schedule:
Weekdays (hours vary), 3 early shift (7am) and 2 late shift (until 8pm) per week Compensation:
$16.00-$19.00/hr (pending experience)
When patients enter our outpatient physical therapy center in Odenton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Qualifications Minimum
High School Diploma or GED
1 Year of Scheduling Experience
1 year of Front Desk Experience
Preferred
Customer Service Experience
#J-18808-Ljbffr
Medical Front Office - Patient Service Specialist
role at
NovaCare Rehabilitation .
Position:
Medical Front Office - Patient Service Specialist Location:
Odenton, MD Type of Employment:
Full-time Schedule:
Weekdays (hours vary), 3 early shift (7am) and 2 late shift (until 8pm) per week Compensation:
$16.00-$19.00/hr (pending experience)
When patients enter our outpatient physical therapy center in Odenton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Qualifications Minimum
High School Diploma or GED
1 Year of Scheduling Experience
1 year of Front Desk Experience
Preferred
Customer Service Experience
#J-18808-Ljbffr