Winston-Salem State University
Residence Education Coordinator
Winston-Salem State University, Winston Salem, North Carolina, United States, 27104
Overview
Winston-Salem State University’s Department of Housing and Residence Life is excited to announce an opening for a Residence Education Coordinator (REC). We are seeking a dedicated and student-centered professional to join our dynamic team in supporting a diverse and vibrant residential experience. As a key member of our Housing and Residence Life team, the REC is responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university’s mission and strategic goals. Primary Responsibilities
Provide Leadership and Supervision of Student Staff Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback. Supportive Living-Learning Communities Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being. Uphold and Educate on Community Standards and Student Conduct Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations. Coordinate Crisis Management and Emergency Response Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises. Design and Implement Educational and Community Engagement Initiatives Develop and execute intentional programming and community-building initiatives aligned with the department’s residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement. Provide Direct Student Support and Advocacy Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success. Manage Operational and Administrative Functions Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures. Collaborate to Advance Institutional and Departmental Goals Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU’s mission. Position Information
Position Number:
311661 Working Position Title:
Residence Education Coordinator Building and Room No.:
Cleon F. Thompson, Jr. Student Services Center, Suite 301 Appointment Type:
Permanent Full-Time Time Limited:
No Appointment Length:
12 months Salary:
Commensurate with Education and Experience Open Date:
09/22/2025 Close Date:
10/13/2025 Open Until Filled:
No Required Qualifications
Master’s degree in Higher Education, Student Affairs, Counseling, or related discipline. Experience with supervision of student staff. Familiarity with residential curriculum models and student development theory. Crisis management and conflict resolution experience. Knowledge, Skills, and Abilities
Strong interpersonal, communication, and conflict resolution skills. Ability to manage multiple priorities and work both independently and collaboratively. Knowledge of student development and identity development. Comfort with technology and administrative systems (e.g., Maxient, StarRez, Advocate, or equivalent). Willingness and ability to live on campus and participate in an on-call duty rotation. Licenses and Certifications
Has or can obtain a valid NC Driver’s License Valid US Driver's License Commercial Driver's License Required Disclosures
Physical Required: No Internal Posting Only: No Time Limited Position: No Supplemental Questions
Required fields are indicated with an asterisk (*). How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Required Documents
Resume Cover Letter Optional Documents
Transcripts References List Winston-Salem State University 601 S. Martin Luther King Jr. Drive Winston-Salem, NC 27110
#J-18808-Ljbffr
Winston-Salem State University’s Department of Housing and Residence Life is excited to announce an opening for a Residence Education Coordinator (REC). We are seeking a dedicated and student-centered professional to join our dynamic team in supporting a diverse and vibrant residential experience. As a key member of our Housing and Residence Life team, the REC is responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university’s mission and strategic goals. Primary Responsibilities
Provide Leadership and Supervision of Student Staff Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback. Supportive Living-Learning Communities Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being. Uphold and Educate on Community Standards and Student Conduct Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations. Coordinate Crisis Management and Emergency Response Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises. Design and Implement Educational and Community Engagement Initiatives Develop and execute intentional programming and community-building initiatives aligned with the department’s residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement. Provide Direct Student Support and Advocacy Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success. Manage Operational and Administrative Functions Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures. Collaborate to Advance Institutional and Departmental Goals Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU’s mission. Position Information
Position Number:
311661 Working Position Title:
Residence Education Coordinator Building and Room No.:
Cleon F. Thompson, Jr. Student Services Center, Suite 301 Appointment Type:
Permanent Full-Time Time Limited:
No Appointment Length:
12 months Salary:
Commensurate with Education and Experience Open Date:
09/22/2025 Close Date:
10/13/2025 Open Until Filled:
No Required Qualifications
Master’s degree in Higher Education, Student Affairs, Counseling, or related discipline. Experience with supervision of student staff. Familiarity with residential curriculum models and student development theory. Crisis management and conflict resolution experience. Knowledge, Skills, and Abilities
Strong interpersonal, communication, and conflict resolution skills. Ability to manage multiple priorities and work both independently and collaboratively. Knowledge of student development and identity development. Comfort with technology and administrative systems (e.g., Maxient, StarRez, Advocate, or equivalent). Willingness and ability to live on campus and participate in an on-call duty rotation. Licenses and Certifications
Has or can obtain a valid NC Driver’s License Valid US Driver's License Commercial Driver's License Required Disclosures
Physical Required: No Internal Posting Only: No Time Limited Position: No Supplemental Questions
Required fields are indicated with an asterisk (*). How did you hear about this employment opportunity? Public Job Posting Internal Job Posting Agency Referral Advertisement/Publication Personal Referral Website Other Required Documents
Resume Cover Letter Optional Documents
Transcripts References List Winston-Salem State University 601 S. Martin Luther King Jr. Drive Winston-Salem, NC 27110
#J-18808-Ljbffr