Planet Fitness
Overview
Overnight Front Desk Associate at Planet Fitness – West Babylon, NY. Provide a superior level of customer service to members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience. Responsibilities
Greet members/guests as they enter and exit the club; assist them with questions or concerns as they check in. Promote the Judgement Free Zone by connecting with members on the club floor, offering assistance and supporting their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with inquiries. Perform membership related functions such as sign-ups, updating contact/billing information, cancellations, collecting unpaid balances and transferring memberships. Conduct prospective member calls and tours; assess membership needs. Execute retail transactions with accuracy and contribute to sales goals. Regularly clean and sanitize all exercise equipment and Black Card spa amenities, including communal spaces and assigned areas. Ensure restrooms are clean, sanitized, stocked and clutter-free by following the routine cleaning schedule. Perform comprehensive walks of club areas; address safety/policy issues and cleanliness concerns. Address maintenance and facility concerns (e.g., broken/missing equipment) as needed. Qualifications
6-12 months of experience in a customer service environment is preferred Must be 18 years of age or older Willing to become CPR/AED Certified (training provided by Planet Fitness) Basic computer proficiency Compensation & Benefits
Hourly pay range: $17.00 to $18.00. Planet Fitness reserves the right to pay above or below the posted range based on factors unrelated to protected class. Comprehensive benefits including medical, dental and vision insurance; short-term and long-term disability; life insurance; 401(k); flexible spending accounts; vacation, sick and holiday pay; and a free Black Card Membership. Some benefits may be limited to full-time employees. Physical Demands
Continual standing and movement; occasional lifting up to 75 pounds. Frequent communication with members, guests and team members in person or by phone. Exposure to cleaning chemicals; frequent cleaning and sanitizing of equipment and facilities. Ability to move and work in various positions including bending and twisting. Health and Safety
All team members are responsible for maintaining a safe and healthy workplace by following policies, reporting unsafe conditions, and performing duties in a safe manner. Additional Information
Referral notes: opportunities to interview may be influenced by referrals. Location: West Babylon, NY. Salary range and benefits described reflect typical expectations and may vary by circumstances.
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Overnight Front Desk Associate at Planet Fitness – West Babylon, NY. Provide a superior level of customer service to members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience. Responsibilities
Greet members/guests as they enter and exit the club; assist them with questions or concerns as they check in. Promote the Judgement Free Zone by connecting with members on the club floor, offering assistance and supporting their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with inquiries. Perform membership related functions such as sign-ups, updating contact/billing information, cancellations, collecting unpaid balances and transferring memberships. Conduct prospective member calls and tours; assess membership needs. Execute retail transactions with accuracy and contribute to sales goals. Regularly clean and sanitize all exercise equipment and Black Card spa amenities, including communal spaces and assigned areas. Ensure restrooms are clean, sanitized, stocked and clutter-free by following the routine cleaning schedule. Perform comprehensive walks of club areas; address safety/policy issues and cleanliness concerns. Address maintenance and facility concerns (e.g., broken/missing equipment) as needed. Qualifications
6-12 months of experience in a customer service environment is preferred Must be 18 years of age or older Willing to become CPR/AED Certified (training provided by Planet Fitness) Basic computer proficiency Compensation & Benefits
Hourly pay range: $17.00 to $18.00. Planet Fitness reserves the right to pay above or below the posted range based on factors unrelated to protected class. Comprehensive benefits including medical, dental and vision insurance; short-term and long-term disability; life insurance; 401(k); flexible spending accounts; vacation, sick and holiday pay; and a free Black Card Membership. Some benefits may be limited to full-time employees. Physical Demands
Continual standing and movement; occasional lifting up to 75 pounds. Frequent communication with members, guests and team members in person or by phone. Exposure to cleaning chemicals; frequent cleaning and sanitizing of equipment and facilities. Ability to move and work in various positions including bending and twisting. Health and Safety
All team members are responsible for maintaining a safe and healthy workplace by following policies, reporting unsafe conditions, and performing duties in a safe manner. Additional Information
Referral notes: opportunities to interview may be influenced by referrals. Location: West Babylon, NY. Salary range and benefits described reflect typical expectations and may vary by circumstances.
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