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Hof's Hut Restaurant & Bakery

Lucilles BBQ - Front Desk

Hof's Hut Restaurant & Bakery, Brea, California, United States, 92631

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Hof's Hut Restaurant & Bakery Pay Range This range is provided by Hof's Hut Restaurant & Bakery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $15.50/hr - $15.50/hr

Job Details Job Location: Lucilles BBQ Brea - Brea, CA

Position Type: Part Time

Salary Range: $15.50 - $15.50 Hourly

Job Shift: Any

Job Category: Restaurant - Food Service

Position Summary The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Assist servers in various steps of service including the removal of dishes and tableware and preparing tables in a professional manner for new guests. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.

Essential Duties and Responsibilities

Greeting and seating guests, presenting menus to guests, informing them of special menu items

Working in a team environment with the ability to be an effective team player

Maintaining adequate knowledge of locations food offering and preparation

Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations

Taking guest information and quoting wait time to guests accurately when tables are not immediately available

Planning reservations and waitlist parties in advance, at or within the given time or time frame

Reviewing the floor plan to assess current and upcoming table availability changes

Observing tables and keeping track of clean, dirty, and occupied tables

Cleaning, organizing, and stocking menus at the front desk

Answering the phone in accordance with Company standards; answering questions concerning the menu and restaurant

Assist food servers by removing used or unnecessary items from guests table; providing initial beverage service; bussing table and resetting for new guests

Interacting with guests entering and departing, ensuring a positive dining experience

Filling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards

Maintaining restrooms throughout shift

Supporting food servers and kitchen staff in other duties as required

Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy

Display integrity and honesty in all aspects of your employment

Performing other duties as directed

Qualifications Knowledge, Skills, and Abilities

Excellent verbal and written communication skills.

Excellent interpersonal and conflict resolution skills.

Excellent organizational skills and attention to detail.

Ability to remain calm while working under pressure in a fast-paced environment.

Ability to act with integrity and professionalism.

Must possess proficient ability to communicate in English in an oral and written format.

Ability to absorb and retain information quickly; ability to pass menu related tests.

California food handlers card required.

Basic mathematical skills; ability to handle cash to make change.

Basic reading and writing skills.

Basic computer skills.

Multi-task oriented.

Minimum Qualifications

Must be 18 years of age or older at the time of application.

Willingness to work evenings and weekends as required.

Knowledge of and ability to adhere to workplace safety procedures.

Must be able to suggestively sell food and beverage items.

Preferred Qualifications

One or more years of full-service restaurant experience.

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

EEO Statement Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

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