SalesBountyHunter
Job Title:
Legal Intake Specialist
Job Type:
Full Time
Job Overview:
Our Client, a multi-practice law firm, is seeking a Legal Intake Specialist to join their growing team in the Palm Beach Gardens office. The ideal candidate for this position has a strong work ethic, demonstrable customer service background, exceptional problem‑solving skills and is comfortable working in a detail‑oriented and dynamic workplace.
Base pay range:
$18.00/hr - $19.00/hr
Compensation and Benefits
Base Salary:
$18-$19/hour
Supplemental Pay: Bonus Pay
Health insurance
Paid time off
401(k)
Vision insurance
401(k) matching
Life insurance
Employee assistance program
Parental leave
Key Responsibilities
Create a positive and professional first impression on behalf of the firm.
Answer and screen calls/emails from prospective clients.
Assist prospective clients by collecting information, answering questions, and relaying messages.
Schedule appointments and assist clients with electronic signatures.
Create accurate and detailed intake summaries.
Input key client and intake data into the firm's database.
Work with dedicated attorneys and management to ensure a best‑in‑class client experience.
Ability to provide excellent client service by communicating clearly and professionally.
Ability to meet daily, weekly and monthly team goals as they pertain to client service metrics.
Additional duties, as assigned.
Qualifications
Minimum 1‑2 years of relevant administrative or call centre experience
Excellent interpersonal skills/TEAM WORK
Excellent written and verbal communication skills
Skills
Demonstrable and verifiable sales ability
Punctuality and attention to detail are a must
Ability to work under pressure
Ability to deal with a high volume of calls
Previous experience in a law office (preferred but not required)
Familiarity with phone call handling/routing
Strong organisational and follow‑up skills
Ability to thrive in a fast‑paced environment
Sales and customer service experience
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Industries Legal Services
#J-18808-Ljbffr
Legal Intake Specialist
Job Type:
Full Time
Job Overview:
Our Client, a multi-practice law firm, is seeking a Legal Intake Specialist to join their growing team in the Palm Beach Gardens office. The ideal candidate for this position has a strong work ethic, demonstrable customer service background, exceptional problem‑solving skills and is comfortable working in a detail‑oriented and dynamic workplace.
Base pay range:
$18.00/hr - $19.00/hr
Compensation and Benefits
Base Salary:
$18-$19/hour
Supplemental Pay: Bonus Pay
Health insurance
Paid time off
401(k)
Vision insurance
401(k) matching
Life insurance
Employee assistance program
Parental leave
Key Responsibilities
Create a positive and professional first impression on behalf of the firm.
Answer and screen calls/emails from prospective clients.
Assist prospective clients by collecting information, answering questions, and relaying messages.
Schedule appointments and assist clients with electronic signatures.
Create accurate and detailed intake summaries.
Input key client and intake data into the firm's database.
Work with dedicated attorneys and management to ensure a best‑in‑class client experience.
Ability to provide excellent client service by communicating clearly and professionally.
Ability to meet daily, weekly and monthly team goals as they pertain to client service metrics.
Additional duties, as assigned.
Qualifications
Minimum 1‑2 years of relevant administrative or call centre experience
Excellent interpersonal skills/TEAM WORK
Excellent written and verbal communication skills
Skills
Demonstrable and verifiable sales ability
Punctuality and attention to detail are a must
Ability to work under pressure
Ability to deal with a high volume of calls
Previous experience in a law office (preferred but not required)
Familiarity with phone call handling/routing
Strong organisational and follow‑up skills
Ability to thrive in a fast‑paced environment
Sales and customer service experience
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Industries Legal Services
#J-18808-Ljbffr