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Cannon & Associates

Legal Intake Specialist

Cannon & Associates, Oklahoma City, Oklahoma, United States, 73116

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Are you an outgoing, energetic professional with a passion for helping people? Do you thrive on connecting with others and turning conversations into action? Our rapidly growing law firm is looking for a Legal Intake Specialist to join our close-knit, compassionate team of legal professionals. As the first voice many clients will hear, you’ll play a key role in creating a warm and trustworthy first impression—and in guiding potential clients toward booking their first consultation. We're looking for someone who not only listens with empathy but is also excellent at selling the value of our legal services services and motivating prospective clients to take the next step. If you’re a go-getter with strong communication skills and a heart for service, we want you on our team.

Responsibilities:

Speak with prospective clients by phone and email, ensuring they feel heard, supported, and confident in choosing our firm

Use your sales and persuasion skills to

encourage potential clients to schedule consultations

Evaluate client inquiries, assess case fit, and route qualified leads to the Client Engagement Specialist

Maintain organized client records and perform accurate data entry in our case management system

Manage attorney calendars and appointment schedules to support caseload growth

Perform general office support: emails, document management, data entry, and research

Collaborate with marketing on outreach strategies and referral partnerships to bring in new business

Support client onboarding by collecting necessary documentation and streamlining communication

Qualifications:

Strong ability to

sell and convert leads into booked appointments

Confident, clear communicator with a friendly, professional tone

Naturally compassionate and empathetic listener

Outgoing, energetic, and motivated to hit performance goals

Customer service or sales experience strongly preferred

Strong data entry and computer skills

CRM or legal case management software experience is a plus

Previous legal or administrative experience is helpful but not required

Bilingual (Spanish/English) is a bonus

Compensation: $15 - $19 hours based on experience & qualifications

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